Source of SMS Sent Receipts
planned
Reef Merhi
As a Salesmessage user, I would like Salesmsg and my CRM to show what method was used when the message was composed and sent so that we can have better clarity of our traffic.
An example would be that the timestamp receipt would have specific details if a message was sent manually through Salesmessage, sent via a broadcast, sent using the mobile app, sent by a trigger, sent using workflow from a CRM, or with an automation from Zapier, etc.
Created by Alex Molloy
Chris Brisson
planned
Kathleen Lorey
Is there any update on this enhancement? We would like to monitor efficiency of automation vs. manual vs. trigger vs. workflow messages!
Tawheed Al-towaitee
Kathleen Lorey: The feature is planned for release by mid-august 🙂
Chris Brisson
Merged in a post:
Message Source Indicator
Mike Sheeler
As a HubSpot user, I'd like Salesmsg message activities on my HubSpot timeline to indicate when the outbound message was from a workflow message action & when it was manually sent by a human, so that I can easily determine what kind of correspondence my contact is engaged with.
Chris Brisson
Merged in a post:
Filter Conversations By Method of Response
Shaun Whynacht
As a Salesmessage user, I would like to filter conversations by the most recent method of response used, so that my messages are grouped/filtered by sent manually, sent via broadcast, sent via business hours, sent via Salesmsg extension window, sent via HubSpot contact record, sent via HubSpot workflow, via Zapier, etc.
Chris Brisson
Merged in a post:
Show SMS Creation Source/ Method
Parlay P
As a Salesmsg user, I would like Salesmsg to show details on how exactly the SMS was created so that I know exactly what method was used to send the message.