💡 Feature Requests

As a Salesmsg user, I'd like the ability to Forward calls to a non-Salesmsg number, only when it's outside of my specified business hours.

As a Salesmsg user, I'd like the ability to be on the phone privately, and then transfer it to a conference room speaker phone, like an apple home pod or similar speaker functionality.

As a Salesmsg user, I'd like the ability to set up Call Distribution to ring a member of the Inbox first, and if no answer, to then ring a different Inbox.

The mobile version of Salesmsg does not play audio calls in real time. It would be beneficial to have real-time playback of audio calls on the mobile app to enhance communication efficiency.

As a user, I want the ability to add notes while on a call and from the calling widget.

As a Salesmsg user, I'd like for the AI assistant to be able to summarize call transcripts so that I don't have to listen to the entire transcript myself.

As a Salesmsg user, I'd like to be able to select a default inbox to place calls from so that if I primarily make calls from one inbox, I don't have to select it every time I want to place a call.

As a user, I'd like the ability to use a different ringtone.

As a user, I want to be able to dial a phone number without saving that phone number as a contact, so that I don't have to inflate my contact list with contacts that I will only engage with, in a very limited way (often only the single call).

As a Salesmsg user, I'd like for the IVR system to have an option for sending preconfigured automated texts to my contacts. For example, if a contact calls one of my IVR enabled numbers and presses 1 to "schedule service," the system could fire off a text message to that contact with a link to our scheduler.