💡 Feature Requests

It would be nice to actually have its own calendar, during conversations to not have to click into another site/tab, but also to make sure the reminder text messages and phone calls for scheduled appointments come from the same number I intially contacted them with

As a Salesmsg user using the web chat widget, I want the inbound phone number / the "text us" number to change depending on what webpage of my website a visitor is on, so that I can route inbound SMS messages from the web chat widget to specific inboxes by webpage

As a Salesmsg org with multiple numbers and sites, we would like the ability to assign more than one chat widget for our organization and to have the ability to have multiple chat widgets linked to different inboxes.

The font for the welcome message is very small. Either make it a couple font sizes bigger, or give us the ability to select different font sizes.

Right now it can only be in the lower right or lower left corner. Why not have the option to have it be a pop up first after someone has been on a page for more than 5 seconds (and then when it is closed by the user it goes down to the lower right or left corner). Why not give the ability to place it on the side of the left or right side of the screen - say half way down the page?

Have an option to have the text chat widget wiggle a little when someone lands on a page to draw attention to it.

Our team has to manually turn the text chat widget on and off. We should have the ability to have it turn on and off according to whatever hours we want (i.e. turn on between 8 am - 5 pm).

Give us the ability to select different size for the text chat widget - maybe small, medium, large. Give us different color options as well. Right now you can change the color of the little balloon thing but it would be nice if we could maybe select a background color or some other color elements so it pops more.

As a Salesmsg user who has multiple Inboxes, I'd like the ability to customize the chat widget for each Inbox, and direct conversations to the specific Inbox.

A customer requested the ability to remove their Salesmsg number from the website chat widget beneath the 'send' button, as they feel it interferes with their ability to collect the email addresses of potential customers who would have otherwise submitted it through the form