Ability To Send Workflow SMS at specific times of day or prevent texts going out after hours.
Y
Yinmn blue Opossum
Example: if I select WAIT 1-DAY, I'm not expecting the text to go out at 3am, not realizing that is when the prospect originally opted in.
B
Bottom Canid
I’d like an account-wide “send during business hours only” feature.
Chris Brisson
Hello Yinmn blue Opossum! I have a few more questions for you:
- What specific time windows would you prefer for sending out SMS messages?
- Would you like the ability to customize these time settings for different days of the week?
- How important is it for you to have an override option for urgent messages outside of set hours?
Y
Yinmn blue Opossum
Chris Brisson Hey Chris, I set up my first workflow to that includes sending a follow up text a day or two after the initial lead came in. But I keep getting people pissed off that I'm text them at 1AM or 3 Am. Of course I"m not.
In Go High Level, they have feature where you can set a text Wait a Day, but you can also set business hours/days. That it avoids sending texts in the middle of night, which will always causes unhappy customers.
The is EXTREMELY IMPORTANT, as I'm considering using a different service if there isn't a work around this issue. Thanks - Mike T.