New for Salesmsg 2.0: Manage Your Conversations with Exclusive Features!

Stay organized, efficient and never miss a customer message with our newest feature inside Salesmsg 2.0. Activate our new Color Coding feature to revolutionize how you manage your inbox.

Get more Salesmsg 2.0 magic with Bulk Operations! With this new feature, you can delegate chats to your team or use round-robin. Plus, use upgraded Bulk Operations to streamline your workspace.

Prioritize your conversations like a pro with Salesmsg 2.0! With just a click from the conversation list or header, you can easily mark any conversation as a “priority” - to stay on top of critical conversations.

Which conversations still need a reply? Find out with our new Needs Response Filter inside Salesmsg 2.0. Then use our Enhanced Sorting to ensure each gets a timely response.

Manage conversations from the header: Reopen or close them. Mark them as priority. Only for 2.0 users: click “show activity” for more control. Then dive into details or assign tasks in the Right Sidebar.

Salesmsg Call Queue - Your Personal Concierge for Incoming Calls.

Introducing your personal concierge for customer calls: the long-awaited Customer Call Queue! With just one click, you can revolutionize the way you handle customer calls from now on.

How does Call Queue work? Simple. When a customer calls your business, it automatically redirects all callers into a virtual waiting room - where you can easily manage one call at a time.

The new Call Queue comes with intelligent call distribution. When you activate this new feature, the system intelligently assigns customer calls one-by-one, so every customer gets their turn.

Want to try it yourself? It only takes a few seconds to turn on Call Queue inside Salesmsg. To test out this feature, simply switch on “Call Queue” in your inbox settings.

Check out the latest Salesmsg updates! Be the first to see exclusive Salesmsg 2.0 features, hassle-free logout options, and enhanced IVR customization for enhanced communication with your customers.

New, exclusive feature only for Salesmsg 2.0! Easily reassign conversations in bulk - either to individual inbox members or use round-robin to send conversations to your team.

Tired of distracting sidebars inside Salesmsg? Easily collapse or expand sidebars, to keep your workspace clean, clear and focused. Be done with screen clutter with our new Conversation Focus Mode.

Now enjoy Salesmsg app seamlessly on smaller screens. Our responsive Conversation 2.0 upgrade ensures smooth navigation on compact laptops.

Take control of your Interactive Voice Response (IVR) after hours! Set default state "Enable IVR After Hours" toggle to "On". Then you can customize IVR behavior based on business hours and voicemail settings.

Are you a Salesmsg owner or admin? Exciting news for you! Now you can reduce risk for password leaks by logging out members. Log out individuals or entire staff with the "Log out all devices" feature.

Discover how to make every link uniquely yours with custom short URLs from Salesmsg.

Make every link count! Build your customers' trust by adding a customized short URL (with your domain) to every text you send.

Craft your own short URLs for every text message! Choose your domain, secure it with HTTPS, map it on Salesmsg, and personalize your own short URLs. It’s as easy as that.

No SSL certificate uploads needed for our Custom URL Shortener. We auto-generate them on verification. Effortlessly get "verified" status when everything's set. Any errors? We’ll help you fix them.

Introducing Draft Mode for Custom URL Shortener! Now, any incomplete configurations are marked as Draft or Pending. You can easily complete them with a single click.

Easily craft personalized text messages with Custom Short URLs. Grab your customers' attention in every text. Build trust. Get better engagement and SEO - all with Custom Short URLs.

Discover the latest Q1 2024 Salesmsg - HubSpot Integration Improvements! Effortlessly manage integration data, view MMS media, sync conversation notes, and revolutionize call distribution.

Easily trigger HubSpot workflows when a Salesmsg tag is applied to your contacts. Just use the new “Salesmsg: Tag Applied Properties” filter inside HubSpot.

Now you can review all attached media from inbound and outbound MMS - directly from your HubSpot timeline. (This makes reviewing and managing all MMS content a breeze!)

New, smoother team collaboration: Your Salesmsg conversation notes sync with HubSpot contacts, appearing as native HubSpot Notes with names and direct links for reference.

New update in Salesmsg 2.0! Manage contact integration data directly on the Conversation page, to access HubSpot data for Contact, Company and Deals without switching platforms.

New, next-level call distribution: Our new CRM feature dynamically assigns calls, which optimizes your team’s efficiency and ensures every customer gets personalized attention.

Brace yourselves for a revolutionary update! Say hello to the all-new Salesmsg design, now sleeker and more user-friendly than ever before.

Salesmsg 2.0 is a completely new redesigned platform. Once you’re inside 2.0, you’ll see how easy it is to personalize your experience to meet your needs. For example, you can either expand or collapse sections of Salesmsg, to create more screen space or focus your attention on only specific tasks. Also, you can start new text message and phone conversations with a single click, update your contacts' details right from the conversation page and much more.

Inside our 2.0 platform, you can manage all customer calls at your convenience from anywhere on your screen. With our new movable calling widget, you can easily slide your customer call box across your screen—so you can place calls, transfer calls, and create conference calls from wherever you like.

It’s easier than ever to manage conversations with Salesmsg 2.0. You can sort conversations by how recent or important they are. With our new bulk actions, you can manage multiple conversations at once. Also, our new sidebar makes it easy to group and organize your inboxes. You can mark inboxes as “favorites,” create folders for inboxes, mute inboxes right from the sidebar—and much more.

Need to track down specific conversations? With Salesmsg 2.0, you can use our new search and filters to find any conversations as easily as you search online. Just click on the search icon and type in your request. Then our updated filters will give you swift and precise matches within your conversations. It’s as easy as that.

This is only the beginning. We’re rolling out new features, new navigation, new functionality and many new upgrades over the next 90 days. In the meantime, you’re free to switch back and forth between our original platform and 2.0. Please keep in mind: All new features will launch inside our 2.0 platform, so we’d encourage to switch over to 2.0 as soon as possible to take advantage of all our latest innovations. Have feedback for us? We’d love to hear it! Please leave us your feedback here

Our CEO, Chris Brisson created this special workshop for ActiveCampaign’s Leap Day Event. If you missed it, you can catch the replay now. Then read on for a reminder of what Salesmsg and ActiveCampaign can do for you.

Easily manage your opt-outs with our Salesmsg-ActiveCampaign integration. Sync your ActiveCampaign opt-out data with Salesmsg, to keep your lists up-to-date and see which contacts have opted-out.

Access auto-logged calls, conference calls, voicemails, and recordings of customers’ calls within ActiveCampaign. Integrated for native viewing, you’ll get enhanced tracking and call management.

With ringless voicemail, you can send a custom voice message to your contact’s voicemail - without ringing their phone. Now you can trigger ringless voicemails to send from your ActiveCampaign automations.

Discover Salesmsg March 2024 update! Seamlessly navigate compliance, gain deeper SMS insights, customize triggers effortlessly, and never miss a call.

Need to verify your toll-free numbers? Now you can get lightning-fast toll-free compliance with our built-in AI! Just select toll-free upgrade and breeze through the submission process in seconds.

Easily check your SMS data! Monitor delivery, error and spam rates for every text on your 'Messages' page. Stay informed with intuitive metrics and tool tips—to ensure the best performance.

Empower your CRM/App integration! Now you can customize Triggers with extra parameters like Message Body, Media URL and more. Seamlessly enhance data flow for smarter operations.

Never miss a call again! Decline calls with ease knowing they'll seamlessly route to Voicemail. No lost connections. No hassle.

Customize your compliance text! Now you can edit your Opt-in message in Settings for your Website Chat Widget. That means you can update your compliance text to boost user engagement.

Adding a link to your texts? Now you can make every link uniquely yours with our Custom Short URLs.

Make every link count! Build your customers' trust by adding a customized short URL (with your domain) to every text you send.

Craft your own short URLs for every text message! Choose your domain, secure it with HTTPS, map it on Salesmsg, and personalize your own short URLs. It’s as easy as that.

Take control of your own Custom Short URLs with Salesmsg! Manage saved short URLs effortlessly. Adjust mappings, secure with HTTPS, or delete links as you wish. It’s 100% up to you.

Easily craft personalized text messages with Custom Short URLs. Grab your customers' attention in every text. Build trust. Get better engagement and SEO - all with Custom Short URLs.

Introducing powerful updates to Salesmsg-Salesforce integration! Explore Classic version, send mass SMS within Salesforce UI, and more!

Still using Salesforce Classic? We got you covered at Salesmsg. With our simple integration, you can send text messages, log your activity and change application settings in Salesforce Classic.

Now you can use Salesmsg from directly inside your Salesforce account. Easily view and send text messages from a contact's profile with our new Salesmsg Widget.

Enjoy effortless Mass SMS Texting in both Classic and Lightning modes of Salesforce. Send bulk messages seamlessly, hassle-free!

Connect your Person Accounts to Salesmsg, just like with regular contacts. Once connected, you’ll enjoy similar features like the Salesmsg Widget, message and call logging, mass SMS and more.

Easily connect your Salesforce Sandbox environment to Salesmsg to test out our integration. Our Sandbox app has all the same features and will be updated on the same regular basis as our app.