Streamline workflows with cleaner messaging, more accurate reporting, flexible data management, faster call logging, and simpler integration controls inside HubSpot.

Sync custom contact fields between Salesmsg and HubSpot to keep IDs, preferences, and unique data consistent - automatically and in real time.

Send cleaner, more trusted messages by shortening URLs automatically in HubSpot workflows.

Capture call outcomes instantly to keep records accurate and reporting complete.

Customize and manage HubSpot properties directly from Salesmsg with ease.

Reconnect HubSpot integration instantly to restore access to your CRM connected data.

Supercharge Salesforce workflows with new Q4 updates from Salesmsg. Sync contacts, trigger campaigns, apply tags, and message from custom objects to improve automation and accuracy across your CRM.

Connect Salesmsg to Salesforce custom objects to map phone fields, link contacts, and log activity directly to custom records.

Enable contact creation and updates in Salesmsg directly through Salesforce Flow to streamline data syncing and automation.

Apply Salesmsg tags when creating or updating contacts through Salesforce, keeping segmentation organized and automated.

Enroll contacts into Salesmsg Campaigns directly from Salesforce automations to power messaging workflows at scale.

Map Salesforce Contact and Lead fields to Salesmsg for seamless syncing and cleaner contact management across platforms.

New AI–powered Booking Agent links, missed call tracking, quick integration reconnects, Business Hours Analytics filtering, and the ability to update your company name instantly.

Book meetings through the AI Booking Agent using Calendly, ensuring customers receive confirmed appointments on their email calendar with ease.

See a clear counter for new missed calls and voicemails so you know when follow-ups are needed without confusing them with unread messages.

Reconnect integrations quickly to update permissions or scopes without fully disconnecting your setup.

Filter Analytics by specific time windows to view activity only during business hours and avoid skewed reporting.

Easily update your company name directly from Settings to keep records accurate and consistent across Salesmsg and connected platforms.

Send interactive RCS messages, run RCS Broadcasts, design branded templates, and ensure delivery with SMS fallback.

Deliver modern, media-rich messages in RCS format that meet carrier standards.

Send bulk RCS messages using Salesmsg Broadcasts that engage audiences with visuals, buttons, and links.

Design branded RCS message templates directly in Salesmsg using the new RCS Configurator.

Keep conversations flowing with automatic SMS fallback for RCS messages.

Power your automations with RCS to deliver rich, dynamic customer experiences.

Explore the Zoho CRM integration to bring contacts into Salesmsg, map fields, and scale outreach with aligned data across both platforms.

Connect your Zoho CRM account into Salesmsg in a quick setup and start texting your contacts right away.

Pull existing Zoho CRM contacts into Salesmsg to reach your contacts faster.

Create new contacts once and have them ready in both Zoho CRM and Salesmsg for instant outreach.

Sync Zoho CRM and Salesmsg contact details instantly so teams stay updated on all changes.

Use property mapping to connect various contact information fields keeping your contact information up to date.

A redesigned Analytics experience built for faster reporting, cleaner data views, and better decision support.

Access key reports faster with a redesigned Analytics homepage and simplified navigation.

View detailed message and conversation trends with clearer reporting across teams and inboxes.

Analyze calling activity with clear data on volume, answer rates, and missed calls.

Monitor credit usage and team output to guide spend and performance improvements.

Apply filters instantly and see performance differences across Messages, Calling, Conversations, and Contacts.

New AI tools, improved HubSpot call tracking, and easier number management to help teams stay organized and productive.

Improve AI agent performance instantly with auto-generated instructions based on past conversations.

Log call outcomes directly from HubSpot to keep reporting clean and accurate.

Capture call notes automatically in HubSpot, providing teams with better context and transparency.

Separate speakers automatically in transcripts, making it easier to read and analyze conversations.

Swap numbers easily with a built-in grace period at no extra cost so you never lose access or interrupt conversations.

New and Improved AI Agents 2.0 bring sharper control, easier enrollment, and smarter automation so every message feels personal and effortless at scale.

Let AI Agents handle replies to your bulk messages so every contact gets a quick and thoughtful response.

Activate AI Agents in your Inbox to help manage, reply, and route messages automatically.

Easily take over a conversation when needed and let AI Agents continue once you’re ready.

Let your AI Agent collect only the info that truly matters for faster, more natural conversations.

Enroll any contact into any active AI Agent with complete flexibility and control.

Smarter triggers, cleaner templates, and faster automation, Workflows 2.0 gives your team everything to launch, test, and scale seamless messaging.

Turn one-time messages into always-on automations with the Send a Message Workflow Template.

Never miss a moment with the Auto-Responder Workflow Template, text back instantly when calls go unanswered.

Keep leads engaged automatically with the Nurture Follow-Up Workflow Template.

Use the Reviews Workflow Template to automatically follow up with customers and capture feedback.

Upgrade your existing automations in seconds — with one-click conversion to the new experience.

From AI-powered assistance to streamlined calling and contact management, this month’s updates give your team sharper control.

Discover key tools faster with streamlined navigation in the new discover menu.

Stay informed with live updates as your custom documents sync, so you know exactly when they’re ready to use.

Step in for sensitive moments, then hand conversations back to AI Agents with full context.

Assign owners during contact imports to save time and keep new contacts organized from the start.

Automatically set the first teammate who responds as the contact owner for clearer accountability.