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Follow up on the latest improvements and updates.
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Your integrations, your way - now faster, smarter, and easier to manage.
Browse Integrations Marketplace
Quickly find the tools you need with our redesigned integrations hub. With search, filters, and categories, it's never been easier to explore what’s available - and what’s coming next.

Connect to HubSpot with Confidence
Our HubSpot integration just got a major upgrade. From contact syncing to timeline events, every setting is clearer, more powerful, and easier to control.

Map Properties Like a Pro
Take full control of your HubSpot data with advanced property mapping. Sync exactly what data you need, how you need it - without the guesswork.

Control Salesmsg Logs in HubSpot
Take full control of your HubSpot timeline by choosing which Salesmsg events get logged.

Control How Contacts Sync with HubSpot
Choose one-way or two-way syncing between Salesmsg and HubSpot. Update contact ownership settings and manage sync rules - all in one simple, collapsible panel.

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Monthly Update
What’s New at Salesmsg for April 2025
Smarter inbox management. Faster assignments. Better filtering. Plus, a new way to reach leads. See how April’s updates put you in charge.
Exclude Numbers from Starting New Conversations
Now you can exclude specific numbers from starting conversations in Smart Inboxes. Keep ongoing chats on your old number while ensuring new messages start fresh with your preferred number.

Assign Multiple Inboxes at Once
No more one-by-one assignments! Easily assign team members to multiple inboxes in a single step – saving you time and effort.

Filter Out Calls for a Cleaner View
Focus on what matters. Hide call-related timelines in your conversation history and integrations to keep your SMS threads distraction-free.

Access Media Library in Settings
Organize and share content with the Media Library access faster than ever – now built right into the Salesmsg Settings page.

Manage Contact Creation Permissions
Limit new contact creation to specific roles, so every message stays aligned with your brand, goals, and compliance.

Experience the redesigned Salesmsg navigation with a streamlined layout, smart memory, and intuitive access to all your tools.
Streamline Workflows with a Cleaner Layout
We’ve optimized the menu structure, making it easier to find what you need. Sections like “Outbound” and “AI & Automation” now open directly to the most relevant pages to save you time.

Hover for Quick Navigation Clarity
No more guesswork. New tooltips appear when you hover over navigation icons, giving you instant clarity on what each section offers.

Navigate Smarter with Section Memory
Jump back into your work without missing a beat! Salesmsg now remembers the last section you visited within a main category, so you pick up right where you left off.

Simplify Access with Role-Based Visibility
See only what matters to you. If you don’t have access to a section, it stays hidden, keeping your workspace clean.

Stay Ahead with "Coming Soon" Labels
Get a sneak peek at what’s next. Upcoming features are now visible in the menu with a “Coming Soon” label, so you know what’s on the horizon.

New calling and texting features designed for speed, clarity, and automation - see what’s new for HubSpot users in Salesmsg for Q1.
Automate AI Agents' Enrollments in Workflows
New HubSpot workflow action: “AI Agents.” Add AI Agents to your HubSpot workflows, ensuring your leads automatically receive the right messages at the right time.

Drop Voicemails in HubSpot Calls
Speed up follow-ups with Voicemail Drop. Leave pre-recorded messages directly in HubSpot’s native calling widget and move on to the next call without repeating yourself.

Log Calls with the Right HubSpot User
Ensure every Salesmsg call - missed, received, or declined - is logged under the correct HubSpot user. No more guessing who handled a call - you now have the accurate data to check.

Find Logged Calls Instantly
No more digging through generic "Logged Calls." Now, calls appear with details, making it easier than ever to track conversations at a glance.

Customize HubSpot Properties in Salesmsg
See the HubSpot data that matters most - contacts, deals, tickets, and more - right inside your Salesmsg Contact Card. Work smarter with the info you need at a glance.

Manage conversations, send texts, and make calls - all inside HubSpot. No switching tabs, no interruptions, just seamless communication.
Send and Receive Texts without Leaving HubSpot
Text without leaving HubSpot. Stay connected and respond to SMS messages in real time - all from the Salesmsg widget.

Filter and Organize Texts Effortlessly
Sort text messages by inbox, status, or activity. Quickly find what you need and keep your inbox organized.

Handle Inbound and Outbound Calls Like a Pro
Mute, hold, and record inbound and outbound calls - all within HubSpot for a smooth calling experience.

Call, Transfer & Manage Calls with Ease
Call contacts directly from the Salesmsg widget. Transfer calls, manage queues, and handle conversations effortlessly.

Native HubSpot Calling, Fully Integrated
Make and receive calls with HubSpot’s built-in dialer, now enhanced for better call management.

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Monthly Update
What’s New at Salesmsg for March 2025
Check out the latest updates for our HubSpot and Aircall features: HubSpot meetings, Aircall MMS support, and more.
Easily Share HubSpot Meeting Links
Quickly share your HubSpot meeting links inside Salesmsg chats, using our new Calendar option to streamline your scheduling.

Preview HubSpot Broadcast Contacts
Get a clear view of the HubSpot contacts in your SMS broadcasts with a new and improved, simplified contact preview.

Customize Contact Cards with HubSpot Info
Display key HubSpot properties on your contact cards to quickly access relevant details about Deals and Companies.

Send MMS with Aircall
Send and receive MMS messages, including images and videos, in Aircall conversations and broadcasts.

Simplify Aircall Number Setup
Easily add and configure your Aircall numbers, with our new streamlined setup and improved SMS webhook process.

Call, text, and stay connected - all within Salesforce. Get native calling, instant notifications, and enhanced SMS messaging capabilities with the latest Salesmsg updates.
Make Calls Natively in Salesforce
Call your contacts directly from Salesforce without switching apps. With Salesmsg’s native calling, you can stay connected and focused without leaving Salesforce.

Stay Notified with Instant Message & Call Alerts
Never miss an important update! Get real-time notifications for incoming messages and call events inside Salesforce.

Enjoy a Unified Salesmsg Experience
The Salesmsg integration widget has a new design, to give you a faster, smoother experience. Enjoy improved navigation, a more responsive interface, and a cohesive look.

Send Mass SMS from Opportunity Records
Text multiple leads in just a few clicks. Add the "Send Mass SMS" button to Opportunity records and send SMS messages directly from Salesforce to stay engaged with multiple contacts at once.

Control Contact Creation with New Settings
Decide how new contacts are created in Salesforce. With enhanced contact creation settings, you can choose to auto-create new records or prevent unnecessary entries.

Easily create text-to-join keywords, automate responses, and build segmented lists for more personalized and effective outreach.
Navigate and Manage with Ease
Easily search, filter, and organize your keywords with our redesigned keyword dashboard. Activate, edit, or remove keywords in just a few clicks for seamless management.

Create Keywords Instantly
Set up text-to-join keywords in seconds. Choose a keyword, link it to your number, and automate responses to engage contacts effortlessly.

Automate Replies with Personalization
Send instant auto-replies when contacts text in your keyword. Personalize your responses with text, images, and contact details to create a seamless experience.

Track Performance & Engagement
View detailed analytics for each keyword. That includes the number of responses, subscriber growth, and engagement trends to optimize your campaigns.

Preview Conversations & Manage Contacts in Bulk
Quickly review conversation history and take action directly from the Keywords page. Select multiple contacts, tag them, and more — all in just a few clicks.

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Integrations
Manage Your SMS Conversations inside HubSpot with Salesmsg
Connect Salesmsg to HubSpot’s Inbox and Help Desk using the Custom Channel API. Manage your SMS conversations from inside HubSpot for a unified communication experience.
Connect Salesmsg as a HubSpot Channel
Link your Salesmsg Inbox to HubSpot’s Inbox or Help Desk. Then easily manage your SMS messages just like your emails.

Send & Receive SMS Natively
Text customers directly from HubSpot Inbox or Help Desk. Incoming messages create or reopen conversations automatically.

Sync Conversations Across Platforms
Closing a conversation in HubSpot also closes it inside Salesmsg. This ensures seamless conversation tracking across both platforms.

Log Notes Effortlessly
Notes added in Salesmsg automatically sync as internal comments in HubSpot conversations. This keeps all important details in one place.

Track Call Activity in HubSpot
Automatically log calls made in Salesmsg as internal comments in HubSpot conversations. Keep a complete record of customer interactions for better visibility.

Unlock powerful AI-driven customer interactions with the Salesmsg AI Knowledge Base and ready-to-use AI Agent Templates. Boost engagement, save time, and deliver context-aware conversations effortlessly.
Train Your Textbots with Real Data
Skip complex prompts for your Textbots. Instead, upload documents into your AI Knowledge Base, and your Textbots will automatically generate smarter, context-aware responses.

Upload & Centralize Business Knowledge
Store, search, update, and organize your personal Knowledge Base inside Salesmsg. Easily manage multiple file formats, all while keeping your information accessible and up to date for your Textbots.

Enable Knowledge Base for Any Textbot
Make every Textbot smarter. Activate AI knowledge for new or existing Textbots to ensure each one accesses the right information.

Qualify Leads with Ready-to-use Templates
Launch a lead qualification chatbot in minutes. Gather names, emails, and other key details with a friendly, automated flow - so your team connects with the right leads faster.

Gather Feedback with NPS & FAQ Bots
Easily run NPS surveys and answer FAQs with AI-powered chatbots. Collect ratings, understand customer sentiment, and provide instant answers - all without lifting a finger.

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