Changelog

Follow up on the latest improvements and updates.

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Experience faster workflows, clearer conversations, and more connected contact records - right inside HubSpot.
Read Transcripts with Speaker Labels
Follow conversations with speaker-tagged transcripts. Salesmsg now clearly separates and labels each speaker in your call transcripts inside HubSpot.
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Combine Filters Like a Pro
Mix tags, segments, HubSpot lists, and more - without limits. Combine Salesmsg filters with HubSpot lists in your SMS broadcasts. No more filter errors or blocked views.
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Map Custom Fields Seamlessly
Track the data that matters most with five flexible property pairs. Choose which Salesmsg fields sync to which HubSpot properties using our new custom field mapper.
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Log Notes to Every Record Type
Sync conversation notes to deals, companies, and tickets. Now, when notes are logged from Salesmsg, they’re also reflected in any associated HubSpot objects - not just contacts.
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Navigate to HubSpot with Easy Links
Access HubSpot contacts, companies, deals, and tickets in one click. Now, all HubSpot object names in Salesmsg are clickable.
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From AI-powered call summaries to smarter broadcasting controls - Salesmsg gets faster, clearer, and more personal this June.
Chase Every Lead with Follow-Up Broadcasting
Never lose a potential customer again. Instantly identify and re-target contacts who didn't respond to your SMS broadcasts.
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Control When Your Messages Are Delivered
Set business hours for your broadcasts to avoid late-night sends. Pause unsent messages and resume them the next day - or skip them entirely.
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Send Messages from the Right Person
Choose “Contact Owner” as the sender in text broadcasts to send messages from the person your contact already knows.
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Summarize Every Call Automatically
Let AI do the listening - Salesmsg now generates AI-powered summaries for call transcripts, synced to your CRM whenever possible.
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Label Every Voice in Your Call Transcripts
Follow conversations with speaker-labeled transcripts. Each voice is clearly identified and separated.
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Send text messages at the perfect moment - automatically with Salesmsg Campaigns.
Understand What Dynamic Dates Are
Create custom date or time fields to use in Campaigns and trigger text messages based on each contact’s specific timeline.
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Send Messages Leading Up to the Event
Trigger reminders minutes, hours, or days before your event using each contact’s personalized event date.
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Get Smarter Timing and More Accurate Messaging
Avoid scheduling mistakes - Campaigns adjust to each contact’s timelines, so no one gets texted at the wrong time.
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Put This Into Action With Real-world Scenarios
Real-world uses: Trigger reminders, follow-ups, and offers based on events like webinars, subscriptions, or onboarding dates.
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Follow Up After the Event Without Lifting a Finger
Send post-event messages days or hours after, personalized to each contact’s unique event timeline.
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Now you can drop a voicemail without making a call in Salesmsg - right inside Salesforce.
Send Voicemails from Any Salesforce Record
Quickly send ringless voicemails from Contacts, Leads, Opportunities, Campaigns, and Accounts. It’s the same easy process you know from mass texting - now for voicemails.
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Trigger from Native Salesforce Actions
No need to leave Salesforce. Use built-in mass action buttons to drop voicemails right from your List Views or record layouts - fast, seamless, and native.
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Choose a File or Paste a Link
Upload an MP3 from your Salesmsg Media Library or paste any direct file URL - it’s easy, flexible, and takes seconds.
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Stay Compliant Automatically
Salesmsg automatically sends voicemails only between 8 AM and 9 PM local time, and ensures files meet the 3-minute limit.
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Track Every Voicemail Like a Pro
Ringless voicemails appear in both your Salesforce timeline and Salesmsg conversation view - so you can easily track each one.
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Save time by instantly accessing key tools and personalized URLs from every Contact card.
Create Personalized URLs for Every Contact
Set up links that use merge fields to adapt to every contact. For example, you can add contact names or IDs into each URL. If the data is missing, the link will disable itself - keeping things clean.
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Access Resources in One Click
Open CRM profiles, help docs, or any external tool straight from the Contact card. All links open in a new tab, saving you time and clicks.
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Manage and Organize With Ease
Add, edit, or delete Quick Links right from the new Settings page. Drag and drop the card within the Contact view to keep your workspace organized.
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See and Search All Links
View up to five links per Contact at a glance, or click “See All” to browse all links with built-in search. Either way, find what you need fast.
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Secure Role-Based Access
Only applicable roles on your team can create or manage links. Observers can’t view or edit Quick Links - ensuring control stays with the right team members.
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Turn calling chaos into campaigns - organize, launch, and track your outbound calls like a pro with Power Dialer.
Run High-Volume Calling Campaigns with Ease
Create outbound calling campaigns directly in Salesmsg. Queue up contacts, start calling, and track progress in one smooth flow.
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Manage Sessions on Your Terms
Pause, skip, resume, or stop any session. Save drafts to prep lists for your team, or come back to a paused session anytime.
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Work Through a Smart Calling Queue
Power Dialer auto-queues your calls so you can move from one contact to the next without lifting a finger. Skip, pause, or remove contacts to stay in control of every session.
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View and Control Campaigns in Table Format
Get a complete view of all your Power Dialer campaigns with search, filters, and customizable columns to stay on top of every session.
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View Session Stats at a Glance
Open any campaign to see real-time statistics on contacts called, session progress, and overall performance - no guesswork, just clear insights.
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From AI auto follow-ups to better call routing and Calendly booking - May brought powerful tools to make texting and calling even easier.
Book Meetings with our New Calendly Integration
Connect your Calendly account in the new Integration Marketplace. Easily choose your meeting link and drop it into any text message or conversation - without leaving Salesmsg.
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Follow Up Automatically with AI Agents
Let our built-in AI Agents handle all follow-ups when your contacts don’t reply. Choose how often and how assertively your AI Agents should follow up before taking the next step.
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AI Agents Skip Questions You Already Know
Your AI Agent now checks if contact info already exists - if that it does, the Agent won’t ask again. This keeps conversations shorter and smoother.
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Track Every Step in IVR Calls
See which IVR options a caller chose and where they hung up. This helps you spot problems and improve your phone experience.
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Route Calls to the Right Teammate
Automatically send calls to the contact owner or the person assigned to the conversation. If they’re not available, the call goes to the next teammate.
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Reach your customers anywhere in the world - directly from your U.S. and Canada numbers.
Text Globally from Your U.S. Number
Text your international customers - even outside the U.S., Canada, U.K., or Australia - without switching numbers or tools. It’s the same Salesmsg inbox, now with a global reach.
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View Country-Specific Credit Costs
Stay in control of your spending with clear, upfront credit costs for every supported country. No hidden fees, just transparent messaging.
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Focus on Texting, Skip the Extras
Send SMS to contacts worldwide, even where MMS and calling aren’t supported. Enjoy reliable texting in every country, and advanced features in the U.S., Canada, U.K., and Australia.
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Add Contacts from Any Country
Create and manage contacts worldwide with full support for international phone numbers. No limitations on who you can reach.
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Search International Contacts with Ease
Quickly find any global contact using their name, number, or country code. Salesmsg makes it simple to manage and message your international audience.
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Automate the delivery of instant and scheduled messages via SMS and Ringless Voicemail.
Build Automated Sequences
Build Campaigns with multiple messages using SMS and Ringless Voicemail. Set delays, select triggers, and design a flow that leads your contacts from introduction to conversion.
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Set Dynamic Send Time
Schedule each message to be sent exactly when you choose – whether instantly, after a delay, or according to dynamic dates specified in the Contact-custom fields.
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Track Every Step
Track how Contacts progress through your Campaign with real-time stats: enrolled, in progress, completed, unsubscribed, or stopped on reply – easily see what’s working at a glance.
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Enroll & Re-Enroll Contacts
Automatically add Contacts to your Campaign using triggers or filters. Looking to re-engage a Contact? Quickly re-enroll Contacts who have already completed a flow.
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Convert Broadcasts Into Campaigns
Convert your Broadcasts into Campaigns with a single click. Retain your content, timing, and filters – just add the automation power.
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Your integrations, your way - now faster, smarter, and easier to manage.
Browse Integrations Marketplace
Quickly find the tools you need with our redesigned integrations hub. With search, filters, and categories, it's never been easier to explore what’s available - and what’s coming next.
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Connect to HubSpot with Confidence
Our HubSpot integration just got a major upgrade. From contact syncing to timeline events, every setting is clearer, more powerful, and easier to control.
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Map Properties Like a Pro
Take full control of your HubSpot data with advanced property mapping. Sync exactly what data you need, how you need it - without the guesswork.
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Control Salesmsg Logs in HubSpot
Take full control of your HubSpot timeline by choosing which Salesmsg events get logged.
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Control How Contacts Sync with HubSpot
Choose one-way or two-way syncing between Salesmsg and HubSpot. Update contact ownership settings and manage sync rules - all in one simple, collapsible panel.
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