Easily create inboxes, assign team members, route messages automatically, set business hours, and use AI to manage conversations more efficiently.

Create new inboxes quickly by assigning teammates, choosing channels, and purchasing numbers in one guided flow.

Automatically route incoming messages and calls using configurable Smart Inbox rules.

Automatically assign conversations to team members to speed up responses.

Control when inboxes send and receive messages by setting business hours.

Manage inbound messages automatically using AI inside each inbox.

Supercharge your outreach with Click-to-Text in Salesmsg. Generate links and QR codes with pre-filled messages, capture leads instantly, start conversations effortlessly, and track engagement with real-time analytics.

Capture leads instantly by letting customers text you using ready-to-use, pre-configured text codes.

Generate QR codes that instantly open a text conversation from posters, packaging, websites, and more.

Activate click-to-text experiences across ads and campaigns to turn engagement into conversations.

Track clicks, conversations, and captured leads with clear, real-time performance insights.

Manage all your click-to-text links and QR codes from one simple, centralized location.

Celebrate the milestones, innovations, and customer connections that shaped Salesmsg in 2025. Take a look back at how we helped you connect faster, work smarter, and grow with our favorite features of the year.

Navigate the Salesmsg effortlessly with a redesigned interface that makes daily workflows faster, clearer, and easier than ever in 2025.

The Integration App Marketplace revolutionizes how your team connects tools. Browse, activate, and manage integrations to streamline workflows and supercharge your business.

Engage your customers effortlessly with the AI Agents, which delivers contextual, personalized responses instantly and helps your team save time while improving engagement.

Keep your sales data accurate and actionable by syncing Salesmsg seamlessly with Salesforce, helping your team close deals faster and stay on top of every customer interaction.

Log calls and messages directly in HubSpot to improve engagement, maintain accurate reporting, and help your team follow up smarter with every customer.

Reach the right audience at the perfect moment with smarter campaigns that improve engagement, drive conversions, and help your team communicate more effectively.

Automate complex processes to save time, reduce errors, and let your team focus on high-value tasks while keeping operations running smoothly.

Communicate with customers worldwide using multilingual and localized messaging that ensures clarity, relevance, and strong global connections in 2025.

Send rich, interactive messages that capture attention, drive engagement, and make every conversation more meaningful.

Connect with customers clearly and reliably with modern calling tools that improve call quality, streamline communication, and strengthen relationships.

Streamline workflows with cleaner messaging, more accurate reporting, flexible data management, faster call logging, and simpler integration controls inside HubSpot.

Sync custom contact fields between Salesmsg and HubSpot to keep IDs, preferences, and unique data consistent - automatically and in real time.

Send cleaner, more trusted messages by shortening URLs automatically in HubSpot workflows.

Capture call outcomes instantly to keep records accurate and reporting complete.

Customize and manage HubSpot properties directly from Salesmsg with ease.

Reconnect HubSpot integration instantly to restore access to your CRM connected data.

Supercharge Salesforce workflows with new Q4 updates from Salesmsg. Sync contacts, trigger campaigns, apply tags, and message from custom objects to improve automation and accuracy across your CRM.

Connect Salesmsg to Salesforce custom objects to map phone fields, link contacts, and log activity directly to custom records.

Enable contact creation and updates in Salesmsg directly through Salesforce Flow to streamline data syncing and automation.

Apply Salesmsg tags when creating or updating contacts through Salesforce, keeping segmentation organized and automated.

Enroll contacts into Salesmsg Campaigns directly from Salesforce automations to power messaging workflows at scale.

Map Salesforce Contact and Lead fields to Salesmsg for seamless syncing and cleaner contact management across platforms.

New AI–powered Booking Agent links, missed call tracking, quick integration reconnects, Business Hours Analytics filtering, and the ability to update your company name instantly.

Book meetings through the AI Booking Agent using Calendly, ensuring customers receive confirmed appointments on their email calendar with ease.

See a clear counter for new missed calls and voicemails so you know when follow-ups are needed without confusing them with unread messages.

Reconnect integrations quickly to update permissions or scopes without fully disconnecting your setup.

Filter Analytics by specific time windows to view activity only during business hours and avoid skewed reporting.

Easily update your company name directly from Settings to keep records accurate and consistent across Salesmsg and connected platforms.

Send interactive RCS messages, run RCS Broadcasts, design branded templates, and ensure delivery with SMS fallback.

Deliver modern, media-rich messages in RCS format that meet carrier standards.

Send bulk RCS messages using Salesmsg Broadcasts that engage audiences with visuals, buttons, and links.

Design branded RCS message templates directly in Salesmsg using the new RCS Configurator.

Keep conversations flowing with automatic SMS fallback for RCS messages.

Power your automations with RCS to deliver rich, dynamic customer experiences.

Explore the Zoho CRM integration to bring contacts into Salesmsg, map fields, and scale outreach with aligned data across both platforms.

Connect your Zoho CRM account into Salesmsg in a quick setup and start texting your contacts right away.

Pull existing Zoho CRM contacts into Salesmsg to reach your contacts faster.

Create new contacts once and have them ready in both Zoho CRM and Salesmsg for instant outreach.

Sync Zoho CRM and Salesmsg contact details instantly so teams stay updated on all changes.

Use property mapping to connect various contact information fields keeping your contact information up to date.

A redesigned Analytics experience built for faster reporting, cleaner data views, and better decision support.

Access key reports faster with a redesigned Analytics homepage and simplified navigation.

View detailed message and conversation trends with clearer reporting across teams and inboxes.

Analyze calling activity with clear data on volume, answer rates, and missed calls.

Monitor credit usage and team output to guide spend and performance improvements.

Apply filters instantly and see performance differences across Messages, Calling, Conversations, and Contacts.

New AI tools, improved HubSpot call tracking, and easier number management to help teams stay organized and productive.

Improve AI agent performance instantly with auto-generated instructions based on past conversations.

Log call outcomes directly from HubSpot to keep reporting clean and accurate.

Capture call notes automatically in HubSpot, providing teams with better context and transparency.

Separate speakers automatically in transcripts, making it easier to read and analyze conversations.

Swap numbers easily with a built-in grace period at no extra cost so you never lose access or interrupt conversations.