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Follow up on the latest improvements and updates.
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Let AI capture, summarize, and sync every call - so you don’t have to.
Summarize Calls with a Click
No more writing recaps yourself. Our new AI summarizes your call transcripts in seconds, so you can stay focused on what matters most.

Highlight Next Steps Automatically
Your AI summaries now include your next steps. Action items are highlighted for you, so you always know what to do next.

Sync Call Summaries to Your CRM
Your AI call summaries now sync directly to HubSpot and ActiveCampaign. This keeps all your CRM notes up to date, with zero extra effort.

Access Key Contact Details While Calling
Introducing Insight Cards. See contact details, tags, and recent messages right on your call screen.

Capture Notes After Calls
Add quick notes right after your call ends, so no important details get lost or forgotten.

From bulk actions to Twilio imports, Numbers 2.0 is your all-in-one command center for managing phone numbers with speed, scale, and total clarity.
Customize Your Numbers View
Easily switch between assigned and unassigned phone numbers using clean new, dedicated tabs - that keep you focused, organized and ready to take action.

Take Action Instantly
Quickly assign, release, or verify multiple phone numbers at once with powerful new bulk actions built to save time and reduce manual work.

Manage Licenses Smarter
Get a clear view of how your number licenses are being used, so you can track activity, clean up unused numbers, and stay within plan limits.

Add Any Number Type
Buy new numbers, port existing ones, text-enable landlines, or connect your Aircall numbers - all from one place with just a few clicks.

Import Twilio Numbers at Scale
Seamlessly import Twilio numbers from both your main account and sub-accounts to manage everything in one central location, faster than ever.

From precise Broadcast assignments to AI-powered call summaries, our July rollout brings powerful new updates to streamline your team’s work and scale conversations.
Assign Conversations with Precision
Now you can decide exactly who will be assigned to reply to new conversations from a SMS Broadcast - whether it’s yourself, another teammate, or leave it unassigned.

View Campaign Details Instantly
Track Campaign progress in real time. See who enrolled, skipped, or completed steps and manage contacts on the fly with manual removal.

Manage Inboxes Without Restrictions
Take full control of your team’s inbox setup. Admins, Managers, and Owners with inbox permissions can now edit and delete any Inbox - even ones they’re not part of.

Track Transferred Calls in One Timeline
Never miss a call handoff. View both original and transferred Aircall events directly in the Salesmsg timeline for a complete conversation history.

Get Smart Call Summaries with AI in ActiveCampaign
Let AI do the recap work. Salesmsg now generates AI-powered summaries and action steps for your recorded calls - directly in ActiveCampaign timelines.

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Analytics
Integrations
Automatically Schedule Meetings with AI Booking Agent
Let your AI Agent book meetings for you - automatically, intelligently, and with full Calendly integration.
Automate Meeting Scheduling
Let your AI Agent handle the back-and-forth of booking calls. It chats with leads, collects the right info, and schedules meetings for you - saving hours of manual work.

Connect Seamlessly to Calendly
Just link your Calendly account, choose the event, and you're done. Your Agent will pull the right link and schedule meetings in real time.

Collect Data Through Smart Chat
Choose between sending a link or chatting to gather key info like name and email. The Agent captures data intelligently, and soon, syncs it with your CRM.

Test and Launch in Minutes
Set up your Booking Agent in four simple steps. Pre-filled defaults, test messaging, and a clean layout help you launch confidently and quickly.

Track Bookings in Conversations
See exactly when a meeting is scheduled - right in your Salesmsg thread. A system message logs the time, date, and contact info to give you full visibility.

Experience faster workflows, clearer conversations, and more connected contact records - right inside HubSpot.
Read Transcripts with Speaker Labels
Follow conversations with speaker-tagged transcripts. Salesmsg now clearly separates and labels each speaker in your call transcripts inside HubSpot.

Combine Filters Like a Pro
Mix tags, segments, HubSpot lists, and more - without limits. Combine Salesmsg filters with HubSpot lists in your SMS broadcasts. No more filter errors or blocked views.

Map Custom Fields Seamlessly
Track the data that matters most with five flexible property pairs. Choose which Salesmsg fields sync to which HubSpot properties using our new custom field mapper.

Log Notes to Every Record Type
Sync conversation notes to deals, companies, and tickets. Now, when notes are logged from Salesmsg, they’re also reflected in any associated HubSpot objects - not just contacts.

Navigate to HubSpot with Easy Links
Access HubSpot contacts, companies, deals, and tickets in one click. Now, all HubSpot object names in Salesmsg are clickable.

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Monthly Update
What’s New at Salesmsg for June 2025
From AI-powered call summaries to smarter broadcasting controls - Salesmsg gets faster, clearer, and more personal this June.
Chase Every Lead with Follow-Up Broadcasting
Never lose a potential customer again. Instantly identify and re-target contacts who didn't respond to your SMS broadcasts.

Control When Your Messages Are Delivered
Set business hours for your broadcasts to avoid late-night sends. Pause unsent messages and resume them the next day - or skip them entirely.

Send Messages from the Right Person
Choose “Contact Owner” as the sender in text broadcasts to send messages from the person your contact already knows.

Summarize Every Call Automatically
Let AI do the listening - Salesmsg now generates AI-powered summaries for call transcripts, synced to your CRM whenever possible.

Label Every Voice in Your Call Transcripts
Follow conversations with speaker-labeled transcripts. Each voice is clearly identified and separated.

Send text messages at the perfect moment - automatically with Salesmsg Campaigns.
Understand What Dynamic Dates Are
Create custom date or time fields to use in Campaigns and trigger text messages based on each contact’s specific timeline.

Send Messages Leading Up to the Event
Trigger reminders minutes, hours, or days before your event using each contact’s personalized event date.

Get Smarter Timing and More Accurate Messaging
Avoid scheduling mistakes - Campaigns adjust to each contact’s timelines, so no one gets texted at the wrong time.

Put This Into Action With Real-world Scenarios
Real-world uses: Trigger reminders, follow-ups, and offers based on events like webinars, subscriptions, or onboarding dates.

Follow Up After the Event Without Lifting a Finger
Send post-event messages days or hours after, personalized to each contact’s unique event timeline.

Now you can drop a voicemail without making a call in Salesmsg - right inside Salesforce.
Send Voicemails from Any Salesforce Record
Quickly send ringless voicemails from Contacts, Leads, Opportunities, Campaigns, and Accounts. It’s the same easy process you know from mass texting - now for voicemails.

Trigger from Native Salesforce Actions
No need to leave Salesforce. Use built-in mass action buttons to drop voicemails right from your List Views or record layouts - fast, seamless, and native.

Choose a File or Paste a Link
Upload an MP3 from your Salesmsg Media Library or paste any direct file URL - it’s easy, flexible, and takes seconds.

Stay Compliant Automatically
Salesmsg automatically sends voicemails only between 8 AM and 9 PM local time, and ensures files meet the 3-minute limit.

Track Every Voicemail Like a Pro
Ringless voicemails appear in both your Salesforce timeline and Salesmsg conversation view - so you can easily track each one.

Save time by instantly accessing key tools and personalized URLs from every Contact card.
Create Personalized URLs for Every Contact
Set up links that use merge fields to adapt to every contact. For example, you can add contact names or IDs into each URL. If the data is missing, the link will disable itself - keeping things clean.

Access Resources in One Click
Open CRM profiles, help docs, or any external tool straight from the Contact card. All links open in a new tab, saving you time and clicks.

Manage and Organize With Ease
Add, edit, or delete Quick Links right from the new Settings page. Drag and drop the card within the Contact view to keep your workspace organized.

See and Search All Links
View up to five links per Contact at a glance, or click “See All” to browse all links with built-in search. Either way, find what you need fast.

Secure Role-Based Access
Only applicable roles on your team can create or manage links. Observers can’t view or edit Quick Links - ensuring control stays with the right team members.

Turn calling chaos into campaigns - organize, launch, and track your outbound calls like a pro with Power Dialer.
Run High-Volume Calling Campaigns with Ease
Create outbound calling campaigns directly in Salesmsg. Queue up contacts, start calling, and track progress in one smooth flow.

Manage Sessions on Your Terms
Pause, skip, resume, or stop any session. Save drafts to prep lists for your team, or come back to a paused session anytime.

Work Through a Smart Calling Queue
Power Dialer auto-queues your calls so you can move from one contact to the next without lifting a finger. Skip, pause, or remove contacts to stay in control of every session.

View and Control Campaigns in Table Format
Get a complete view of all your Power Dialer campaigns with search, filters, and customizable columns to stay on top of every session.

View Session Stats at a Glance
Open any campaign to see real-time statistics on contacts called, session progress, and overall performance - no guesswork, just clear insights.

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