Changelog

Follow up on the latest improvements and updates.

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Celebrate the milestones, breakthroughs, and connections that defined Salesmsg. Let’s look back on how we helped you connect, communicate, and grow with our favorite Salesmsg features for 2024.
Salesmsg Redesign
In 2024, Salesmsg revolutionized your experience with a sleek, modern design. You can now navigate our platform effortlessly, streamline workflows, and manage communication like never before.
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AI Textbot
This game-changer transformed how you speak with your customers last year. The AI Textbot crafts contextual, personalized replies for you to save you time and enhance customer engagement.
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Multi Organizations
Introduced in 2024, multi orgs allows you to switch between multiple Salesmsg accounts without hassle. Manage organizations seamlessly on both web and mobile platforms.
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Call History
Keep track of all your calls with this new detailed, filterable log. Access call outcomes, contact details, and history anytime, anywhere.
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Power Dialer
A favorite feature from 2024: Power Dialer boosts your productivity with automated dialing. Potentially 10x your call volume, while you focus on the conversations that matter most.
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Call Queue
Never miss a customer call with Call Queue. New last year, Call Queue lets you seamlessly prioritize inbound calls – even during peak hours.
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Salesmsg Teams
Collaborate like never before. With our new Teams, share workflows, assign tasks, and streamline communication with role-based permissions and shared inboxes.
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Public API
New last year: Expand your Salesmsg capabilities. Build custom workflows and integrate your favorite tools with the Public API.
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2-Way Texting and Mass Texting Inside Salesforce
Communicate smarter with 2-Way and Mass Texting inside Salesforce. Text back and forth and track conversations without leaving your CRM.
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HubSpot New Features Recap
Take your HubSpot integration even further this year. Enjoy our latest 2024 features like inbound calling, custom number selection, and smarter workflows for seamless engagement.
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Effortlessly automate SMS and ringless voicemails with customizable triggers.
Navigate and Manage with Ease
Explore our new triggers with a streamlined navigation and redesigned table view inside Salesmsg. Quickly find, filter, and manage active and inactive triggers, all in one easy-to-use interface.
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Create Triggers in Seconds
Easily set up SMS or ringless voicemail triggers with our intuitive interface. Define your conditions, craft personalized messages, and start automating communication in minutes.
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Track and Optimize Performance
Track metrics like replies, conversions, and revenue for every trigger. Gain insights to easily refine your triggers and maximize the results from every campaign.
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Organize Triggers with Bulk Actions
Quickly sort, edit, or delete multiple triggers at once. Keep your Salesmsg workspace clean and efficient, so you can focus on what matters most - your campaigns.
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Engage with Custom Webhooks
Extend your reach by connecting Salesmsg to any CRM or tool with custom webhooks. Enjoy flexibility tailored to your unique needs.
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What’s new at Salesmsg for HubSpot users? Check out contact sharing, inbound call management, smart inbox flexibility and more.
Enable Inbound Call Ringing in HubSpot
Manage inbound calls inside your HubSpot account with our Salesmsg integration. Now your calls will ring inside both platforms. This syncs your timelines and ensures you never miss a call – even in queues.
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Select a Number to Send From in Workflows
Choose your sending number inside HubSpot with Smart Inbox integration. Override Copilot logic by selecting a specific number or using the default options for flexibility.
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Manage Contacts in Deal-Based Workflows
Use HubSpot Deal-based workflows to create or update Salesmsg contacts. Sync deal-linked contacts, apply tags, and keep your data up to date effortlessly.
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BETA! Share Contacts via HubSpot
Get beta access to shared HubSpot contacts inside Salesmsg. Franchisees can see contacts shared by their team, as updates are synced automatically across both platforms.
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Explore powerful updates for your text messaging, automation, and contact management with Salesmsg's latest upgrades for December.
Access Conversations with Slideout View
Easily access conversations without leaving your page. The Slideout View allows you to review and respond to text messages instantly to keep your workflow smooth and uninterrupted.
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Enable Texting Across All “+1…” Countries
Salesmsg now supports text messaging in all +1 countries, including the U.S., Canada, and all others under the North American Numbering Plan. Expand your reach effortlessly.
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Easily Create Contacts from Conversations
Turn chats into leads! You can now create new contacts directly from the conversation page, streamlining your workflow and keeping everything in one place.
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Track Missed Messages
See the exact number of missed messages, not conversations, in your inbox. Manage your texts more clearly on web or mobile, prioritize replies, and stay organized effortlessly.
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Zapier Updates: Contact Triggers and Voicemail Audio
Trigger Zapier workflows when a contact is updated. For Ringless Voicemail, easily select audio from your library to streamline voicemail sending.
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Effortlessly elevate your SMS workflows with Salesmsg and Make. Automate your SMS and stay connected with these new recipes.
Make + Salesmsg: How to Use Both Together
With Make, you can connect over 2,100 apps to Salesmsg like Google Sheets, Airtable and more. By using Salesmsg and Make together, you can build any SMS workflow you can imagine.
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Recipe #1: Missed Call? Send Them a Text Message
Missed a call? No problem. Automatically send a follow-up text to keep the conversation going, to ensure you never miss an opportunity to connect with leads or customers.
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Recipe #2: Welcome Text Message for New Subscribers in Salesmsg
Make a great first impression by automatically greeting new subscribers with a welcome text message.
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Recipe #3: Welcome Text Message for New Subscribers in Airtable
Automatically send a personalized welcome text to every new subscribers who join Airtable. Start building a relationship with potential customers by sending a personal, friendly text.
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Recipe #4: Send Texts from Google Sheets
Send SMS messages directly from Google Sheets. Automate your outreach and follow-ups with ease using your existing data.
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Seamlessly integrate Salesmsg into your apps with our powerful, RESTful API - offering unmatched flexibility, real-time experimentation, and robust documentation.
Explore Over 500 Dynamic Endpoints
Unlock endless possibilities with over 500 API endpoints. Access and manage contacts, conversations, and messages to create highly customized workflows that enhance your platform’s functionality.
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Authenticate with Flexibility Using OAuth2 or PAT
Choose the best authentication method for your needs: OAuth2 for secure user-based access or Personal Access Tokens (PAT) for streamlined automation with single accounts.
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Experiment in Real-Time with a Mock Server
Test without limits using our mock server. Experiment with API endpoints in real-time to ensure flawless integration before deploying live. This helps reduce errors and save on development time.
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Simplify Development with Step-by-Step Guides
Navigate integration with ease using our comprehensive guides. Enjoy step-by-step instructions and code examples that simplify even the most complex workflows.
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Monitor Usage with Robust Rate Limiting
Stay in control with a 60-requests-per-minute limit, ensuring smooth performance and avoiding system overload during high-demand operations.
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Get a comprehensive breakdown of your credit usage with Salesmsg analytics to make the most of your resources and budget.
Visualize Total Credits
Get a clear display of all your credits used across multiple sources, so you can understand your overall credit consumption. That includes all your credits for texts, calls, AI textbots, transcripts and more.
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Analyze Message and Call Logs
Analyze message and call logs to gain insights into your communication history. Track, review, and optimize message and call usage for improved outreach and efficient resource management.
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Track Textbot Usage
Track your textbot usage to monitor your performance and optimize your automated messaging. Get detailed insights into interactions, efficiency, and resource consumption for better decision-making.
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Examine Transcript Logs
Examine your transcript logs to gain insights into your communication history and CRM activities. Track interactions and analyze data for better decision-making and improved performance.
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Use Export and Chart Tools
Easily download detailed credit usage data for your account. Track changes over time with updated charts, so you can plan and optimize future credit usage more effectively.
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Explore Salesmsg’s latest features: customize your sidebar, manage scheduled messages in one thread, streamline call management, merge profiles easily, and boost HubSpot actions.
Customize Your Right Sidebar
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Personalize your right sidebar to match your needs. Arrange all the sections to keep your key information at the top. With drag-and-drop ease, your most important data is always where you like it.
Manage Scheduled Messages in One Thread
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Create scheduled messages in the same conversation thread. Manage, edit, or reschedule without switching screens for smoother conversation tracking.
Simplify Profile Merging
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Simplify profile merging with easy-to-follow directions and updated field descriptions. Enter your login credentials to ensure accuracy and then follow the steps to complete merges effortlessly.
Automatically Redirect Calls to Voicemail
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Automatically redirect calls dropped after 30 minutes to voicemail. Easily track all received and missed calls with precise timelines, so you can quickly identify which calls need follow-up.
Track & Record Calls
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Capture recordings for forwarded calls and easily view call sources in your call history. Distinguish between manual calls, auto-dialed calls, and voicemails for quick insights.
Seamlessly track every conversation across multiple inboxes to keep your communication aligned with your entire team.
View All Conversations in One Place
See every text message, note, and activity for the contact in one place with Unified Conversation History. View communications across inboxes and track past interactions effortlessly.
Unified Conversation History
Manage Organization-Wide Inbox Visibility
Activate a global toggle in Organization Settings to display conversation history from all inboxes, allowing defined default visibility.
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Set Inbox-Level Visibility Preferences
Adjust inbox settings on the Inbox Settings page. Use org settings for all users to see history or individual settings for inbox members only.
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Control Inbox Access by Team Roles
Control inbox conversation access by team roles. Manage permissions to enhance privacy while fostering team collaboration.
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View Detailed History Without Ownership
Track message history, sender info, and more from Conversations and Contact pages, even without contact ownership.
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Explore your new central hub for managing your files inside Salesmsg.
Seamless File Upload and Management
Upload files directly from your device or add from a URL. Drag-and-drop functionality makes it easy to add files.
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Flexible Viewing Options: Grid and List Views
Switch between grid and list views to customize how you interact with your media files. Manage visible data in list view, such as file type, size, and upload date, so you can quickly find and organize files.
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Advanced File Actions for Full Control
Take action with your media files. Rename them without changing the extension, delete unnecessary files, copy URLs, or even expand videos and images for a detailed preview.
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Bulk Actions for Streamlined File Management
Save time with bulk actions, allowing you to manage multiple files at once. Delete or add multiple media files directly into conversations or broadcasts, making file handling more efficient than ever.
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Efficient Search and Filter Options
Quickly find the files you need with a robust search feature. Filter by file type and name, and sort your media by upload date to ensure you can always access the right file at the right moment.
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