Changelog

Follow up on the latest improvements and updates.

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Explore your new central hub for managing your files inside Salesmsg.
Seamless File Upload and Management
Upload files directly from your device or add from a URL. Drag-and-drop functionality makes it easy to add files.
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Flexible Viewing Options: Grid and List Views
Switch between grid and list views to customize how you interact with your media files. Manage visible data in list view, such as file type, size, and upload date, so you can quickly find and organize files.
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Advanced File Actions for Full Control
Take action with your media files. Rename them without changing the extension, delete unnecessary files, copy URLs, or even expand videos and images for a detailed preview.
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Bulk Actions for Streamlined File Management
Save time with bulk actions, allowing you to manage multiple files at once. Delete or add multiple media files directly into conversations or broadcasts, making file handling more efficient than ever.
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Efficient Search and Filter Options
Quickly find the files you need with a robust search feature. Filter by file type and name, and sort your media by upload date to ensure you can always access the right file at the right moment.
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Check out the latest calling updates inside Salesmsg for October. That includes our just-released Power Dialer, on-demand calling transcriptions and much more.
Power Dialer
Power through your outbound calls with Salesmsg Power Dialer. Queue up contacts, automate dialing, and keep your momentum going by seamlessly managing, pausing, or skipping your calls.
Power dialer
On-demand Call Transcription
Easily enable call transcription to convert recorded calls and voicemails into text, helping you review, copy, and download conversations while improving productivity and record-keeping.
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Unified Conversation History
Access past conversations with Unified Conversation History when contacts switch teams, ensuring smooth communication, maintaining Inbox privacy, and keeping your team aligned.
Unified Conversation History
Auto-Select Closest Area Code for Smart Inbox Texts
The Auto-select feature ensures customers receive messages from a consistent number, while using local area code matching to build local presence and trust for your business in North America.
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Message Delivery Status
Easily track your message status with labels like sent, delivered, or failed, giving you quick insights into each message's progress for better efficiency and communication management.
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Inbound Calling in HubSpot
Now, inbound calls to your Salesmsg number can ring directly in HubSpot, ensuring your team never misses a call and streamlining communication and customer response times.
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Easily move through your outbound calls with our Salesmsg Power Dialer. This new feature automatically queues up your outbound calls for fast, back-to-back dialing. Check this out now.
Discover the Power of the Power Dialer
Create a queue of back-to-back outbound calls to efficiently work through your contact list - without interruptions.
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Unlock the Benefits of Power Dialer
Easily queue contacts, save time, and stay focused on connecting with leads while enjoying the flexibility to pause or continue calls as needed.
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Launch Power Dialer from the Conversations Page
Quickly access and start a Power Dialer session from the Conversations page. This gives you full control over your outbound calling without leaving the chat.
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Start Power Dialer from the Contacts Page
Streamline your calling process, by launching Power Dialer directly from your Contacts Page. Just select the contacts you wish to call and choose Power Dialer to start your new dialing session.
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Pause, Skip, and Adjust Calls On-the-Go
Pause your Power Dialer session or skip contacts whenever needed, giving you complete flexibility during outbound calls.
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Every quarter, Salesmsg introduces new texting features and updates just for HubSpot lovers like you. Read on to find out what’s new inside Salesmsg for our HubSpot integration (and our 2,000 HubSpot users).
HubSpot Lists in Salesmsg
Enhance SMS Broadcasting to your HubSpot contacts! Easily sync your HubSpot lists in Salesmsg, choose your audience, and send targeted texts effortlessly with our latest upgrade.
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Contact Owner Synchronization Toggle
Take control of how contact ownership updates sync between Salesmsg and HubSpot - simply turn on the toggle in Salesmsg.
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HubSpot Setting: Sync Timelines for Associated Objects
Easily manage your HubSpot message timelines from inside Salesmsg. Now, enable or disable our setting to sync timelines for associated objects.
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Handle Deleted Contacts
Delete contacts in HubSpot and watch them automatically unlink from your Salesmsg account. With real-time syncing, you’ll maintain precise contact lists effortlessly.
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Show Message Sent Source
Track the source of every text message sent through Salesmsg directly in HubSpot! Instantly see where each message originated, providing you with transparency.
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Explore our newly redesigned Broadcasts page - smooth navigation, smarter actions, revamped broadcast creation and improved reporting to simplify your messaging campaigns.
Find Your Broadcasts in a Snap
Monitoring broadcasts is now simpler. The updated table view shows all campaigns at a glance, with easy sorting, filters, and key metrics. Expand recurring broadcasts for details.
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Manage Your Broadcasts with One Click
Managing broadcasts is now faster and easier. Edit, duplicate, or delete broadcasts directly from the table view or report page based on their status. Quick updates, seamless control!
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Create Broadcasts with Ease
Creating a broadcast is easy. Send SMS or Ringless Voicemails, use text, attach media, or record with text-to-speech. Choose inbox, filter contacts, and schedule or send immediately.
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Track Your Results with Detailed Reports
Access detailed broadcast reports by clicking any broadcast in the table view. View metrics like deliveries, replies, and clicks, and manage data directly. Drafts and scheduled broadcasts lack reports.
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Manage Your Broadcast Contacts in Bulk
Quickly manage contacts from the report page, easily add/remove tags, validate phone numbers, delete and enroll contacts in bulk or individually.
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Explore the Latest Updates inside Salesmsg for September 2024: AI-Powered Conversation Summaries, Profile Merging for Multi Orgs, Compliance Updates for Canada, and More.
Saved Replies Update
Easily organize your saved replies! Manage saved replies with instant search, arrow key navigation, one-click additions, hover previews, pinned favorites, and customizable sorting for a seamless workflow.
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AI-Powered Conversation Summaries
Need a summary of your texting conversations? Use our AI Texting Assistant. Create notes using call transcripts and messages. This makes it easy to reassign a conversation to another team member.
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‘Needs Response’ Filter Actions
No more cluttered inboxes! Use our 'Mark as Responded' feature easily dismiss conversations without replying. Organize your inbox by marking these as read, or flagging those that need a response.
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Merge Multi Orgs Profiles
Simplify account management by updating a child account’s owner email to your primary one. Safely transfer ownership and integrate it into your Multi Orgs list for seamless access.
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Compliance Changes for Canada
Thanks to updated compliance, Canadian businesses can now text Canadian numbers without restrictions! Set your account to 'Canadian Business' to bypass 10DLC limits and avoid blockers, to ensure smooth texting within Canada.
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Discover how our new Salesmsg recipes in ActiveCampaign can help you manage complex needs with easy-to-follow and implement workflows, making your calling, texting, and contact management faster and simpler.
Welcome Text Message for Blogs, Newsletters and Emails
New subscribers are joining your list. How are you welcoming them? With this simple recipe, you can instantly boost engagement by sending a welcome text to blog, newsletter and email subscribers.
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Birthday Text Message to Reward Customers
Birthdays and anniversaries give you the perfect reason to reward your customers' loyalty. With this recipe, you can automatically connect with customers on special days by sending them a well-timed text.
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Text Reminders for Sales Demos, Webinars and Appointments
Hosting sales demos, webinars, or other appointments to sell your services? With this recipe, you can send a well-timed text message reminder to encourage more potential customers to show up live.
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Missed Call? Send Them a Text Message
Missed a call from a customer? Or failed to get a customer on the phone? Now you can send that a customer a text message to instantly follow-up. This simple recipe makes it easy to set this up.
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Send Ringless Voicemail to New Subscribers
Welcome new subscribers with a ringless voicemail, with this automated campaign. This recipe ensures immediate communication and enhances engagement with your new subscribers.
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You’re invited to test the Salesmsg AI Textbot first. Now in Beta, our customizable AI Textbot automatically starts texting conversations with contacts for you - to qualify leads, provide 24/7 support & more.
What is AI Textbot?
Meet the new AI Textbot - your game-changer for instant, automated texting communication with your audience. This human-like Textbot is available 24/7 to respond to questions, qualify leads and much more.
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Set Up a Textbot in Minutes
How do you set up an AI Textbot? Simple. Give your Textbot a warm greeting that invites contacts to respond. Define your Textbot’s purpose, tone, and length. Then sit back and watch your Textbot work.
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Take Control Anytime
You’re always in charge of your Textbot. Need to stop a Textbot and take over a texting conversation? No problem. You can step in at anytime. View history, take over sessions, and intervene with one click.
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Qualify Leads with Data Collection
Just by asking the right questions, your Textbot can qualify your leads for you. To set this up, choose the data you’d like your Textbot to collect to kickstart the sales process. Collect up to five fields at a time.
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Analyze Performance with Detailed Analytics
Data is everything for your Textbot. You’ll have detailed analytics to track a Textbot’s performance, view metrics on processing, finished Textbots and skipped interactions. Dive deep to refine your strategy.
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Salesmsg is now officially on the Salesforce AppExchange! Whether you’re closing deals, supporting customers, or launching marketing campaigns, Salesmsg seamlessly integrates with Salesforce to help you connect faster and more effectively.
2-Way Texting + Mass Texting Inside Salesforce
Salesmsg is now live on the Salesforce AppExchange! Experience the full potential of Salesmsg inside Salesforce with our Salesmsg widget. Text back and forth, send automated texts, and call your Salesforce contacts - all without ever leaving Salesforce.
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Sync Contacts and Log Activities
Get real-time syncing between your Salesmsg and Salesforce contacts. Log activities, sync timelines, and manage custom fields for tailored data insights.
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Automate Your Texts Inside Salesforce
Easily create automated workflows inside Salesforce. Send automated text messages with Salesmsg Actions and Triggers, based on your contacts' actions to boost engagement and drive more sales.
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Advanced Calling Features
Triage calls. Route calls. Set up IVR. Even send ringless voicemails. Try these advanced features - seamlessly integrated between Salesforce and Salesmsg for better communication.
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Discover how Salesmsg new Multi Organization feature helps you manage multiple businesses from one convenient login. Learn more about seamless onboarding, organization switching, and 2FA security.
Multiple Accounts for a Single User
Have a new business to add to your Salesmsg account? No problem. Simply navigate to the menu, click "Create new organization," fill out the registration form, and you're all set!
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New Members in Organization
Invite new team members to join multiple orgs, for smooth, easy onboarding. You can use the same email address across different organizations (with admin approval, of course).
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Single User with Varying Permissions Across Organizations
Effortlessly manage user roles across organizations! Each user gets unique permissions in every organization they join.
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Single User on Different Teams in Different Organizations
Create and manage teams from Salesmsg or HubSpot. Easily assign users to specific groups across different organizations.
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Agency/Franchise vs. Member in Organizations
Effortlessly manage agency accounts with multiple franchises or multi-org setups. Integrate tools, consolidate accounts, and streamline everything in one view - all under one login.
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