Changelog

Follow up on the latest improvements and updates.

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Discover the new Inboxes Sidebar in Salesmsg’s Notification Center. Quickly access inboxes, see conversation counts, and stay organized — all while working seamlessly in one place.
View Unassigned Conversations Instantly
Quickly spot all conversations without an assigned owner so nothing slips through the cracks.
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Check Only Your Threads
Filter for only the conversation threads you own and follow-up on your messages without distractions.
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Find Mentions Easily
Jump straight to the conversations where you’ve been tagged, so you don’t miss any important conversations.
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Access Draft Messages
Quickly pick up where you left off with saved message drafts. This allows you to easily save your ideas and only send messages when you’re ready.
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See Unread Message Counts
Check your unread messages with real-time unread counts for each quick filter at a glance.
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Boost your team’s productivity with Salesmsg HubSpot App Cards. Send text messages instantly from HubSpot Contact Record, catch errors before sending, and track every message seamlessly in your CRM timeline.
Send SMS from Any HubSpot Contact Record
Send real-time SMS messages directly from any HubSpot Contact Record and Contact Preview.
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Engage with a Clean, Embedded Messaging Interface
Enjoy a sleek, user-friendly texting experience embedded right into your HubSpot Workspace.
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Auto-select the Best Number for Every Message
Send Messages from the most appropriate number based on your Contact and Inbox settings.
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Catch Errors Fast with Built-in Message Validation
Avoid failed text messages with real-time checks for errors and formatting issues.
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Track Every Message Directly in Your HubSpot Timeline
Log every text message automatically in the HubSpot Contact timeline for full visibility.
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From cross-inbox transfers to smarter CRM sync, August’s updates are built to enhance control, boost speed, and keep every message moving.
Email Notifications for Missed Calls
Never miss an important call again. Get real-time email alerts for missed calls so you can follow-up fast and stay connected.
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Transfer Conversations through Multiple Inboxes
Move conversations anywhere. Instantly transfer message threads between any Inbox. No limits, no delays.
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Integrations Auto Mapping
Zero setup, full sync. Automatically map CRM users to Salesmsg accounts and keep your team connected.
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Favorite Contacts on a User-Level
Favorites, personalized. Each user can now create and manage their own contact list - just the way they like it.
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Manage All AI Agent Links
One view for every booking link. Instantly access and assign any AI Agent link across your entire team.
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Easily see how your HubSpot workflows are performing – right inside Salesmsg.
See Your HubSpot SMS Workflows in One Place
Watch text messages move through each automation stage of your HubSpot workflows with up-to-the-second delivery statuses in Salesmsg.
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Track Real-Time Performance of HubSpot Workflows
Get real-time SMS delivery and engagement insights directly tied to your HubSpot workflows.
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Track Your Complete SMS Journey
See the full journey of every text message triggered by your workflows or webhooks. Track each step from the sent to delivery or failure with complete visibility.
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Monitor Automated Texts in One Dashboard
See how your automated texts are performing at a glance. Track their status, sources, timing, and more - all in a single, detailed dashboard.
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Search Individual Automations
Quickly find any automation by workflow ID or callback ID – perfect for fast support, tracking, or verification.
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Let AI capture, summarize, and sync every call - so you don’t have to.
Summarize Calls with a Click
No more writing recaps yourself. Our new AI summarizes your call transcripts in seconds, so you can stay focused on what matters most.
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Highlight Next Steps Automatically
Your AI summaries now include your next steps. Action items are highlighted for you, so you always know what to do next.
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Sync Call Summaries to Your CRM
Your AI call summaries now sync directly to HubSpot and ActiveCampaign. This keeps all your CRM notes up to date, with zero extra effort.
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Access Key Contact Details While Calling
Introducing Insight Cards. See contact details, tags, and recent messages right on your call screen.
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Capture Notes After Calls
Add quick notes right after your call ends, so no important details get lost or forgotten.
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From bulk actions to Twilio imports, Numbers 2.0 is your all-in-one command center for managing phone numbers with speed, scale, and total clarity.
Customize Your Numbers View
Easily switch between assigned and unassigned phone numbers using clean new, dedicated tabs - that keep you focused, organized and ready to take action.
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Take Action Instantly
Quickly assign, release, or verify multiple phone numbers at once with powerful new bulk actions built to save time and reduce manual work.
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Manage Licenses Smarter
Get a clear view of how your number licenses are being used, so you can track activity, clean up unused numbers, and stay within plan limits.
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Add Any Number Type
Buy new numbers, port existing ones, text-enable landlines, or connect your Aircall numbers - all from one place with just a few clicks.
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Import Twilio Numbers at Scale
Seamlessly import Twilio numbers from both your main account and sub-accounts to manage everything in one central location, faster than ever.
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From precise Broadcast assignments to AI-powered call summaries, our July rollout brings powerful new updates to streamline your team’s work and scale conversations.
Assign Conversations with Precision
Now you can decide exactly who will be assigned to reply to new conversations from a SMS Broadcast - whether it’s yourself, another teammate, or leave it unassigned.
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View Campaign Details Instantly
Track Campaign progress in real time. See who enrolled, skipped, or completed steps and manage contacts on the fly with manual removal.
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Manage Inboxes Without Restrictions
Take full control of your team’s inbox setup. Admins, Managers, and Owners with inbox permissions can now edit and delete any Inbox - even ones they’re not part of.
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Track Transferred Calls in One Timeline
Never miss a call handoff. View both original and transferred Aircall events directly in the Salesmsg timeline for a complete conversation history.
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Get Smart Call Summaries with AI in ActiveCampaign
Let AI do the recap work. Salesmsg now generates AI-powered summaries and action steps for your recorded calls - directly in ActiveCampaign timelines.
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Let your AI Agent book meetings for you - automatically, intelligently, and with full Calendly integration.
Automate Meeting Scheduling
Let your AI Agent handle the back-and-forth of booking calls. It chats with leads, collects the right info, and schedules meetings for you - saving hours of manual work.
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Connect Seamlessly to Calendly
Just link your Calendly account, choose the event, and you're done. Your Agent will pull the right link and schedule meetings in real time.
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Collect Data Through Smart Chat
Choose between sending a link or chatting to gather key info like name and email. The Agent captures data intelligently, and soon, syncs it with your CRM.
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Test and Launch in Minutes
Set up your Booking Agent in four simple steps. Pre-filled defaults, test messaging, and a clean layout help you launch confidently and quickly.
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Track Bookings in Conversations
See exactly when a meeting is scheduled - right in your Salesmsg thread. A system message logs the time, date, and contact info to give you full visibility.
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Experience faster workflows, clearer conversations, and more connected contact records - right inside HubSpot.
Read Transcripts with Speaker Labels
Follow conversations with speaker-tagged transcripts. Salesmsg now clearly separates and labels each speaker in your call transcripts inside HubSpot.
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Combine Filters Like a Pro
Mix tags, segments, HubSpot lists, and more - without limits. Combine Salesmsg filters with HubSpot lists in your SMS broadcasts. No more filter errors or blocked views.
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Map Custom Fields Seamlessly
Track the data that matters most with five flexible property pairs. Choose which Salesmsg fields sync to which HubSpot properties using our new custom field mapper.
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Log Notes to Every Record Type
Sync conversation notes to deals, companies, and tickets. Now, when notes are logged from Salesmsg, they’re also reflected in any associated HubSpot objects - not just contacts.
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Navigate to HubSpot with Easy Links
Access HubSpot contacts, companies, deals, and tickets in one click. Now, all HubSpot object names in Salesmsg are clickable.
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From AI-powered call summaries to smarter broadcasting controls - Salesmsg gets faster, clearer, and more personal this June.
Chase Every Lead with Follow-Up Broadcasting
Never lose a potential customer again. Instantly identify and re-target contacts who didn't respond to your SMS broadcasts.
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Control When Your Messages Are Delivered
Set business hours for your broadcasts to avoid late-night sends. Pause unsent messages and resume them the next day - or skip them entirely.
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Send Messages from the Right Person
Choose “Contact Owner” as the sender in text broadcasts to send messages from the person your contact already knows.
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Summarize Every Call Automatically
Let AI do the listening - Salesmsg now generates AI-powered summaries for call transcripts, synced to your CRM whenever possible.
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Label Every Voice in Your Call Transcripts
Follow conversations with speaker-labeled transcripts. Each voice is clearly identified and separated.
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