New calling and texting features designed for speed, clarity, and automation - see what’s new for HubSpot users in Salesmsg for Q1.

New HubSpot workflow action: “AI Agents.” Add AI Agents to your HubSpot workflows, ensuring your leads automatically receive the right messages at the right time.

Speed up follow-ups with Voicemail Drop. Leave pre-recorded messages directly in HubSpot’s native calling widget and move on to the next call without repeating yourself.

Ensure every Salesmsg call - missed, received, or declined - is logged under the correct HubSpot user. No more guessing who handled a call - you now have the accurate data to check.

No more digging through generic "Logged Calls." Now, calls appear with details, making it easier than ever to track conversations at a glance.

See the HubSpot data that matters most - contacts, deals, tickets, and more - right inside your Salesmsg Contact Card. Work smarter with the info you need at a glance.

Manage conversations, send texts, and make calls - all inside HubSpot. No switching tabs, no interruptions, just seamless communication.

Text without leaving HubSpot. Stay connected and respond to SMS messages in real time - all from the Salesmsg widget.

Sort text messages by inbox, status, or activity. Quickly find what you need and keep your inbox organized.

Mute, hold, and record inbound and outbound calls - all within HubSpot for a smooth calling experience.

Call contacts directly from the Salesmsg widget. Transfer calls, manage queues, and handle conversations effortlessly.

Make and receive calls with HubSpot’s built-in dialer, now enhanced for better call management.

Check out the latest updates for our HubSpot and Aircall features: HubSpot meetings, Aircall MMS support, and more.

Quickly share your HubSpot meeting links inside Salesmsg chats, using our new Calendar option to streamline your scheduling.

Get a clear view of the HubSpot contacts in your SMS broadcasts with a new and improved, simplified contact preview.

Display key HubSpot properties on your contact cards to quickly access relevant details about Deals and Companies.

Send and receive MMS messages, including images and videos, in Aircall conversations and broadcasts.

Easily add and configure your Aircall numbers, with our new streamlined setup and improved SMS webhook process.

Call, text, and stay connected - all within Salesforce. Get native calling, instant notifications, and enhanced SMS messaging capabilities with the latest Salesmsg updates.

Call your contacts directly from Salesforce without switching apps. With Salesmsg’s native calling, you can stay connected and focused without leaving Salesforce.

Never miss an important update! Get real-time notifications for incoming messages and call events inside Salesforce.

The Salesmsg integration widget has a new design, to give you a faster, smoother experience. Enjoy improved navigation, a more responsive interface, and a cohesive look.

Text multiple leads in just a few clicks. Add the "Send Mass SMS" button to Opportunity records and send SMS messages directly from Salesforce to stay engaged with multiple contacts at once.

Decide how new contacts are created in Salesforce. With enhanced contact creation settings, you can choose to auto-create new records or prevent unnecessary entries.

Easily create text-to-join keywords, automate responses, and build segmented lists for more personalized and effective outreach.

Easily search, filter, and organize your keywords with our redesigned keyword dashboard. Activate, edit, or remove keywords in just a few clicks for seamless management.

Set up text-to-join keywords in seconds. Choose a keyword, link it to your number, and automate responses to engage contacts effortlessly.

Send instant auto-replies when contacts text in your keyword. Personalize your responses with text, images, and contact details to create a seamless experience.

View detailed analytics for each keyword. That includes the number of responses, subscriber growth, and engagement trends to optimize your campaigns.

Quickly review conversation history and take action directly from the Keywords page. Select multiple contacts, tag them, and more — all in just a few clicks.

Connect Salesmsg to HubSpot’s Inbox and Help Desk using the Custom Channel API. Manage your SMS conversations from inside HubSpot for a unified communication experience.

Link your Salesmsg Inbox to HubSpot’s Inbox or Help Desk. Then easily manage your SMS messages just like your emails.

Text customers directly from HubSpot Inbox or Help Desk. Incoming messages create or reopen conversations automatically.

Closing a conversation in HubSpot also closes it inside Salesmsg. This ensures seamless conversation tracking across both platforms.

Notes added in Salesmsg automatically sync as internal comments in HubSpot conversations. This keeps all important details in one place.

Automatically log calls made in Salesmsg as internal comments in HubSpot conversations. Keep a complete record of customer interactions for better visibility.

Unlock powerful AI-driven customer interactions with the Salesmsg AI Knowledge Base and ready-to-use AI Agent Templates. Boost engagement, save time, and deliver context-aware conversations effortlessly.

Skip complex prompts for your Textbots. Instead, upload documents into your AI Knowledge Base, and your Textbots will automatically generate smarter, context-aware responses.

Store, search, update, and organize your personal Knowledge Base inside Salesmsg. Easily manage multiple file formats, all while keeping your information accessible and up to date for your Textbots.

Make every Textbot smarter. Activate AI knowledge for new or existing Textbots to ensure each one accesses the right information.

Launch a lead qualification chatbot in minutes. Gather names, emails, and other key details with a friendly, automated flow - so your team connects with the right leads faster.

Easily run NPS surveys and answer FAQs with AI-powered chatbots. Collect ratings, understand customer sentiment, and provide instant answers - all without lifting a finger.

From massive SMS broadcasts to smarter team collaboration - see what’s new inside Salesmsg for February.

Break free from daily limits. Now you can send up to 1,000,000 SMS messages per day with a toll-free number – making massive broadcasts easier than ever.

See who’s typing in real time to prevent several agents from responding to messages at once. If multiple team members are in a conversation, you'll see their avatars and the number of participants.

Admins can now require call recordings for all team members with a single organization-wide setting. This ensures better call quality and compliance for all customer calls.

Expand your reach, by texting contacts in Mexico. Just add a +52 number and start messaging like you would in any other country.

Admins can now restrict who can use the Phonecheckr. You can also prevent manual opt-ins, ensuring full compliance and organizational control over contact lists.

Create automated SMS workflows to save time, engage customers, and streamline your communication - all with ease.

Kickstart your automation using pre-built SMS templates for your Autoresponder, Nurture Campaign, and Reviews. Edit and customize each template to suit your goals.

Build custom workflows tailored to your needs. Choose triggers, add actions, and create an SMS automation that fits your business perfectly.

Personalize your workflows by adding or removing actions. Fine-tune your automation to deliver the right message at the right time.

Monitor your workflows at a glance with a clear table view. See enrollment numbers, creation and update dates, and activation status in one place.

Easily enroll valid, opted-in contacts into active workflows from the Workflow page, Contacts, or Conversations. Test and customize automation for a smooth customer experience.

Discover powerful Zapier templates for Salesmsg that automate your SMS and boost efficiency. Easily connect Salesmsg with your favorite apps to save time, engage customers, and streamline your business processes.

Instantly welcome new subscribers with a personalized SMS. Build connections from day #1 with automated texts.

Missed a call? This zap automatically sends that customer a ringless voicemail, helping you stay responsive and build trust by following up quickly and efficiently.

Never miss an appointment again. With this zap, you can easily remind attendees of your meeting’s date and time, to ensure your attendees show-up and your schedule runs smoothly.

Effortlessly sync new Airtable records to Salesmsg. With this zap, you can tag contacts instantly for seamless communication and engagement - no manual updates needed.

Connect instantly with new contacts using Salesmsg automation. Send personalized welcome texts, share deals, and invite questions to build stronger relationships right away.