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Follow up on the latest improvements and updates.
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Now you can drop a voicemail without making a call in Salesmsg - right inside Salesforce.
Send Voicemails from Any Salesforce Record
Quickly send ringless voicemails from Contacts, Leads, Opportunities, Campaigns, and Accounts. It’s the same easy process you know from mass texting - now for voicemails.

Trigger from Native Salesforce Actions
No need to leave Salesforce. Use built-in mass action buttons to drop voicemails right from your List Views or record layouts - fast, seamless, and native.

Choose a File or Paste a Link
Upload an MP3 from your Salesmsg Media Library or paste any direct file URL - it’s easy, flexible, and takes seconds.

Stay Compliant Automatically
Salesmsg automatically sends voicemails only between 8 AM and 9 PM local time, and ensures files meet the 3-minute limit.

Track Every Voicemail Like a Pro
Ringless voicemails appear in both your Salesforce timeline and Salesmsg conversation view - so you can easily track each one.

Save time by instantly accessing key tools and personalized URLs from every Contact card.
Create Personalized URLs for Every Contact
Set up links that use merge fields to adapt to every contact. For example, you can add contact names or IDs into each URL. If the data is missing, the link will disable itself - keeping things clean.

Access Resources in One Click
Open CRM profiles, help docs, or any external tool straight from the Contact card. All links open in a new tab, saving you time and clicks.

Manage and Organize With Ease
Add, edit, or delete Quick Links right from the new Settings page. Drag and drop the card within the Contact view to keep your workspace organized.

See and Search All Links
View up to five links per Contact at a glance, or click “See All” to browse all links with built-in search. Either way, find what you need fast.

Secure Role-Based Access
Only applicable roles on your team can create or manage links. Observers can’t view or edit Quick Links - ensuring control stays with the right team members.

Turn calling chaos into campaigns - organize, launch, and track your outbound calls like a pro with Power Dialer.
Run High-Volume Calling Campaigns with Ease
Create outbound calling campaigns directly in Salesmsg. Queue up contacts, start calling, and track progress in one smooth flow.

Manage Sessions on Your Terms
Pause, skip, resume, or stop any session. Save drafts to prep lists for your team, or come back to a paused session anytime.

Work Through a Smart Calling Queue
Power Dialer auto-queues your calls so you can move from one contact to the next without lifting a finger. Skip, pause, or remove contacts to stay in control of every session.

View and Control Campaigns in Table Format
Get a complete view of all your Power Dialer campaigns with search, filters, and customizable columns to stay on top of every session.

View Session Stats at a Glance
Open any campaign to see real-time statistics on contacts called, session progress, and overall performance - no guesswork, just clear insights.

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Monthly Update
What’s New at Salesmsg for May 2025
From AI auto follow-ups to better call routing and Calendly booking - May brought powerful tools to make texting and calling even easier.
Book Meetings with our New Calendly Integration
Connect your Calendly account in the new Integration Marketplace. Easily choose your meeting link and drop it into any text message or conversation - without leaving Salesmsg.

Follow Up Automatically with AI Agents
Let our built-in AI Agents handle all follow-ups when your contacts don’t reply. Choose how often and how assertively your AI Agents should follow up before taking the next step.

AI Agents Skip Questions You Already Know
Your AI Agent now checks if contact info already exists - if that it does, the Agent won’t ask again. This keeps conversations shorter and smoother.

Track Every Step in IVR Calls
See which IVR options a caller chose and where they hung up. This helps you spot problems and improve your phone experience.

Route Calls to the Right Teammate
Automatically send calls to the contact owner or the person assigned to the conversation. If they’re not available, the call goes to the next teammate.

Reach your customers anywhere in the world - directly from your U.S. and Canada numbers.
Text Globally from Your U.S. Number
Text your international customers - even outside the U.S., Canada, U.K., or Australia - without switching numbers or tools. It’s the same Salesmsg inbox, now with a global reach.

View Country-Specific Credit Costs
Stay in control of your spending with clear, upfront credit costs for every supported country. No hidden fees, just transparent messaging.

Focus on Texting, Skip the Extras
Send SMS to contacts worldwide, even where MMS and calling aren’t supported. Enjoy reliable texting in every country, and advanced features in the U.S., Canada, U.K., and Australia.

Add Contacts from Any Country
Create and manage contacts worldwide with full support for international phone numbers. No limitations on who you can reach.

Search International Contacts with Ease
Quickly find any global contact using their name, number, or country code. Salesmsg makes it simple to manage and message your international audience.

Automate the delivery of instant and scheduled messages via SMS and Ringless Voicemail.
Build Automated Sequences
Build Campaigns with multiple messages using SMS and Ringless Voicemail. Set delays, select triggers, and design a flow that leads your contacts from introduction to conversion.

Set Dynamic Send Time
Schedule each message to be sent exactly when you choose – whether instantly, after a delay, or according to dynamic dates specified in the Contact-custom fields.

Track Every Step
Track how Contacts progress through your Campaign with real-time stats: enrolled, in progress, completed, unsubscribed, or stopped on reply – easily see what’s working at a glance.

Enroll & Re-Enroll Contacts
Automatically add Contacts to your Campaign using triggers or filters. Looking to re-engage a Contact? Quickly re-enroll Contacts who have already completed a flow.

Convert Broadcasts Into Campaigns
Convert your Broadcasts into Campaigns with a single click. Retain your content, timing, and filters – just add the automation power.

Your integrations, your way - now faster, smarter, and easier to manage.
Browse Integrations Marketplace
Quickly find the tools you need with our redesigned integrations hub. With search, filters, and categories, it's never been easier to explore what’s available - and what’s coming next.

Connect to HubSpot with Confidence
Our HubSpot integration just got a major upgrade. From contact syncing to timeline events, every setting is clearer, more powerful, and easier to control.

Map Properties Like a Pro
Take full control of your HubSpot data with advanced property mapping. Sync exactly what data you need, how you need it - without the guesswork.

Control Salesmsg Logs in HubSpot
Take full control of your HubSpot timeline by choosing which Salesmsg events get logged.

Control How Contacts Sync with HubSpot
Choose one-way or two-way syncing between Salesmsg and HubSpot. Update contact ownership settings and manage sync rules - all in one simple, collapsible panel.

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Monthly Update
What’s New at Salesmsg for April 2025
Smarter inbox management. Faster assignments. Better filtering. Plus, a new way to reach leads. See how April’s updates put you in charge.
Exclude Numbers from Starting New Conversations
Now you can exclude specific numbers from starting conversations in Smart Inboxes. Keep ongoing chats on your old number while ensuring new messages start fresh with your preferred number.

Assign Multiple Inboxes at Once
No more one-by-one assignments! Easily assign team members to multiple inboxes in a single step – saving you time and effort.

Filter Out Calls for a Cleaner View
Focus on what matters. Hide call-related timelines in your conversation history and integrations to keep your SMS threads distraction-free.

Access Media Library in Settings
Organize and share content with the Media Library access faster than ever – now built right into the Salesmsg Settings page.

Manage Contact Creation Permissions
Limit new contact creation to specific roles, so every message stays aligned with your brand, goals, and compliance.

Experience the redesigned Salesmsg navigation with a streamlined layout, smart memory, and intuitive access to all your tools.
Streamline Workflows with a Cleaner Layout
We’ve optimized the menu structure, making it easier to find what you need. Sections like “Outbound” and “AI & Automation” now open directly to the most relevant pages to save you time.

Hover for Quick Navigation Clarity
No more guesswork. New tooltips appear when you hover over navigation icons, giving you instant clarity on what each section offers.

Navigate Smarter with Section Memory
Jump back into your work without missing a beat! Salesmsg now remembers the last section you visited within a main category, so you pick up right where you left off.

Simplify Access with Role-Based Visibility
See only what matters to you. If you don’t have access to a section, it stays hidden, keeping your workspace clean.

Stay Ahead with "Coming Soon" Labels
Get a sneak peek at what’s next. Upcoming features are now visible in the menu with a “Coming Soon” label, so you know what’s on the horizon.

New calling and texting features designed for speed, clarity, and automation - see what’s new for HubSpot users in Salesmsg for Q1.
Automate AI Agents' Enrollments in Workflows
New HubSpot workflow action: “AI Agents.” Add AI Agents to your HubSpot workflows, ensuring your leads automatically receive the right messages at the right time.

Drop Voicemails in HubSpot Calls
Speed up follow-ups with Voicemail Drop. Leave pre-recorded messages directly in HubSpot’s native calling widget and move on to the next call without repeating yourself.

Log Calls with the Right HubSpot User
Ensure every Salesmsg call - missed, received, or declined - is logged under the correct HubSpot user. No more guessing who handled a call - you now have the accurate data to check.

Find Logged Calls Instantly
No more digging through generic "Logged Calls." Now, calls appear with details, making it easier than ever to track conversations at a glance.

Customize HubSpot Properties in Salesmsg
See the HubSpot data that matters most - contacts, deals, tickets, and more - right inside your Salesmsg Contact Card. Work smarter with the info you need at a glance.

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