From precise Broadcast assignments to AI-powered call summaries, our July rollout brings powerful new updates to streamline your team’s work and scale conversations.
Assign Conversations with Precision
Now you can decide exactly who will be assigned to reply to new conversations from a SMS Broadcast - whether it’s yourself, another teammate, or leave it unassigned.
View Campaign Details Instantly
Track Campaign progress in real time. See who enrolled, skipped, or completed steps and manage contacts on the fly with manual removal.
Manage Inboxes Without Restrictions
Take full control of your team’s inbox setup. Admins, Managers, and Owners with inbox permissions can now edit and delete any Inbox - even ones they’re not part of.
Track Transferred Calls in One Timeline
Never miss a call handoff. View both original and transferred Aircall events directly in the Salesmsg timeline for a complete conversation history.
Get Smart Call Summaries with AI in ActiveCampaign
Let AI do the recap work. Salesmsg now generates AI-powered summaries and action steps for your recorded calls - directly in ActiveCampaign timelines.
