💡 Feature Requests

Enable a single, centrally managed AI Agent that all franchise accounts can access (with appropriate permissions/scoping)

As a Salesmsg user, I would like any inbound messages created via the website chat widget to also assign a tag, so that we can leverage other Salesmsg automation tools with the website widget.

As a Salesmsg user who frequently corresponds with contacts in French, I would like for the AI agent to be able to communicate in French.

As a user, I want to control the timing between messages in a campaign so that they don’t all go out at once. For example, I may want to drip out 50 contacts every 10 minutes until the campaign completes. This would make Campaigns more powerful by allowing users to personalize outreach not just by timing, but also by pacing.

As a Salesmsg user who runs campaigns, I would like for the campaign analytics to track credit usage as well as the cost for the credits that have been used in the campaign so far.

As a Hubspot user, I would like to build reports that can track what Salesmsg SMS were manual, automated, or AI agent-assisted so that we can observe the data in Hubspot.

As a Salesmsg user, sometimes images I am viewing come in rotated (portrait instead of landscape for example) meaning text can be difficult to read. The current image viewer allows you to zoom in and out, but you can only rotate the image if you download the file and open it elsewhere. It would be convenient if Salesmsg also allowed images/files to be rotated in 90 degree increments while viewing them.

As a Salesmsg user, I would like to be able to send the SMS action on the recipient's timezone so that I do not have to time it perfectly.

As a Salesmsg and Hubspot user, I'd like to be able to make changes to the contact properties of a linked contact via the sidebar of a focused conversation with that contact and have the updates get pushed to Hubspot: https://salesmsg.d.pr/i/xaM6vw

As a Salesmsg user, I'd like to be able to route inbound chat widget conversations to specific members on my account based on the answers that the contact provides to certain questions before sending in their chat widget form submission.