💡 Feature Requests

When you have a phone tree set up (press 1 to contact "x") and the person calling does not press 1, is there a way to NOT to receive a "missed call" notification. My inbox fills up with these "missed calls" when they are not in fact missed calls. Thank you

Add an option to automatically tag or label forwarded calls with a custom caller ID name (e.g., “Sales Agent” or “Forwarded Call”) so users can easily identify calls that were routed through the CRM, helping avoid confusion and unnecessary credit usage.

Tracking for multiple conversion clicks per recipient.. say there are 99 clicks in a given campaign and/or broadcast of a 150, but only 70 people listed as clicked.. who clicked more than once? Would help greatly in converting high intent prospects.

As a Salesmsg user, I'd like to be able to seamlessly enroll contacts that have responded to a campaign message with a designated AI agent, so that the responding contacts can begin conversing with the agent.

As a user, I brand my outbound calls with a display name, a call reason and my logo that would display on the recipient's screen to boost answer rates.

I like transcripts/summaries. but most clients don't like the message about being recorded. I'd like to customize a message saying I use the audio for transcription and notes and then delete the recordings. But it doesn't look like there is a way for me to do that.

Priority - add to list of drop downs.

As a Salesmsg user, I would like the ability to have invoices automatically sent to me, so I do not have to log in every time to view them.

As a Salesmsg Campaigns user, I would like to re-enroll specific contacts that were pulled out of the Campaign back where they left off so that I can avoid having them see the first steps again.

As an Admin, I'd like the ability to edit a saved reply created by anyone on my team, so that I can more thoroughly control my organizations messaging.