💡 Feature Requests

Add the ability to react to messages (e.g., with emojis) to enable quick acknowledgments and lightweight responses without sending a full message. This would improve conversation efficiency, especially for internal collaboration and high-volume chats.

Basic Request: Create Multiple, Separate A2P 10DLC Campaigns within Single Account Allow SalesMSG customers to create multiple A2P 10DLC Campaigns within a single account and assign numbers to each campaign accordingly instead of only being able to have a single A2p 10DLC Campaign that all numbers within an account are assigned to. This would reduce the need to create additional SalesMSG accounts in order to do maintain multiple campaigns. This would better map to the architecture of businesses running multiple business units and/or brands where separate campaigns are needed, but where a singular account interface/login and billing structure is desired. This also would simplify interfacing connected integrations with other key platforms like Hubspot & Aircall.

As a user, I want to connect Salesmsg with my preferred LLM tools (such as ChatGPT or Claude) so that I can send messages, manage conversations, and interact with contacts directly from within those tools.

Being able to add a tag to searched conversations, and be able to click on one conversation and see it on the right side.

Allow users to enter a phone number and initiate a call directly from the Calls section, without needing to open or create a message thread first. Currently, placing a call requires going through a conversation, which adds unnecessary friction. This would streamline outbound calling and improve speed for call-first workflows.

Allow uploading a list of contacts (names and phone numbers) directly for campaign sending. If the system can pull names from HubSpot to match phone numbers, it should also support the reverse, mapping uploaded names to numbers. This would simplify campaign setup and reduce manual contact management.

Create a connector for Claude and ChatGPT

As a Zapier x Salesmsg user, I would like to be able to send an SMS containing a dynamically shortened link using my custom domain. Currently this feature is available in HubSpot workflows but not Zapier.

As a user, I want my Salesmsg AI agents to schedule meetings with my customers using my HubSpot meetings links.

As a user, I want the ability to run SMS survey's like NPS, CSAT, custom surveys...etc.