💡 Feature Requests

As a Salesmsg workflow user, I'd like to be able to use my custom fields for If/Else branches when configuring a workflow, so that more relevant customer information can be incorporated into the structure of the workflow.

Often takes over 12 hours to receive a reply for customer support. Could possibly hire members in other timezones to cover a larger spread of available customer service hours.

Salesmsg 2.0 Redesign: Settings: Inboxes

As a Salesmsg and Slack user, I'd like for the Slack integration to have the ability to @ mention the contact/conversation owner in Slack when a new SMS comes in, so that the specific person handling that conversation can be notified.

I'd like options to customize my notifications in many ways. Options for different sounds and different badges. For all Salesmsg platforms (web, mobile, chrome ext.), including customizing my email notifications.

Are you planning on releasing an iMessage feature for iPhones? We want our texts to be seen in blue.

Given that our team includes both office-bound employees and a larger number of field team members, it would be beneficial to have the option to customize each user's calling preferences. This would allow users to choose whether to transfer calls to an outside number, receive calls in the web browser, or answer calls through the mobile app.

We are very interested in having a more advanced call scheduling feature that can be managed at the account level. This feature should allow us to send all incoming calls to voicemail with a holiday greeting. Additionally, pairing this with an immediate SMS message would be a powerful tool for our business!

As a Salesmsg user, I'd like to be able to use RCS/rich messaging functionality on my account so that I can send/receive larger video files with my contacts.