💡 Feature Requests

As a Salesmsg user, I'd like to be able to assign different notification sounds to different inbox types so I can quickly distinguish what kind of message or activity is coming in without looking at my screen. Current behavior: All notifications use the same sound regardless of whether it's the main inbox, a shared coworker inbox, or a marketing inbox. Expected behavior: Users should be able to assign a distinct notification tone per inbox type. Why it matters: Without differentiation, high-volume notifications drown out direct customer conversations that need an immediate response. This directly impacts response time and team workflow, especially for users managing multiple inboxes simultaneously.

I would like to be able to create business hours that can be pushed to inboxes or have inboxes inherit business hours settings instead of updating business hours for inboxes individually.

As a user, I'd like a method to use the Paste feature of my machine to attach a picture to my text message to turn it into an MMS.

With the ability to create sub inboxes and the 'Smart Inboxes' we should be able to click and drag conversations when their status changes. For example I have an inbox with clients that have already booked and one with warm leads. When someone books an appointment, even if I change all their tags, it doesnt put them in my "booked" inbox and it would be nice just to click and drag the conversation to another inbox.

Add the ability for users to select multiple conversations at once within the Unassigned Inbox and then assign all selected conversations to a specific Sales Message User in a single action. Currently, conversations in the Unassigned Inbox can only be assigned one at a time, which becomes time‑consuming and inefficient when managing high conversation volumes—especially during peak sales periods or after marketing pushes. Proposed Solution Enable multi‑select checkboxes next to each conversation in the Unassigned Inbox. Allow bulk actions, specifically: Assign selected conversations to a chosen Sales Message user (optional future improvement) Tag, archive, or apply other bulk management actions Ensure the process updates conversation ownership immediately so the assigned user can respond without delay.

Have the ability to drag categories in the inboxes from top to bottom.

As a Salesmsg user I think it could be helpful if I had the ability to filter my inbox by who has notes in addition to the current filters.

Currently, having one main inbox creates confusion as each staff member can see all messages and may end up texting back different team members' clients. It would be beneficial to have separate inboxes for different staff members to streamline communication and avoid mix-ups.

As a Salesmsg admin, I would like to mass assign inboxes to a member.

As a Salesmsg user, I'd like to be able to configure my business hours to include multiple open/closed windows within a single day so that I can accurately reflect my business' hours of operation.