💡 Feature Requests

Currently, having one main inbox creates confusion as each staff member can see all messages and may end up texting back different team members' clients. It would be beneficial to have separate inboxes for different staff members to streamline communication and avoid mix-ups.

As a user, I want the ability from Settings > Inboxes to put my Inboxes in folders so I can easily manage my inboxes. It gets quite difficult when you have lots of inboxes.

What other countries would you like to text?

As a user, I'd like a method to use the Paste feature of my machine to attach a picture to my text message to turn it into an MMS.

As a Salesmsg user, I'd like to be able to configure my business hours to include multiple open/closed windows within a single day so that I can accurately reflect my business' hours of operation.

As a Salesmsg user, I'd like the message indicator that shows how many messages are unread, to be the color red, rather than blue. This will help so we can easily see what messages need a response.

As a Salesmsg user, I'd like the Inbox filter for "Mentions" to include all messages, including any that are closed. Since we have many people in our organization, this will help ensure that even if a message is closed prematurely, the recipient will be able to see it in their Mentions filter.

Darrel from RAW requested that a search box be added for the linked Hubspot accounts within the Hubspot integration settings. Since with over 700 members, it's pretty annoying to have to click through so many pages of users just to link a single Hubspot account

As a Salesmsg Organization Owner, I would like a method to use a "advanced search" for better matching of phone numbers when buying phone numbers for my inbox, so that I can have similar phone numbers for my whole organization. (I.e (414) 772-2388 / (414) 772-5336 / (414) 772-1200)

As a Salesmsg admin, I'd like stale or inactive conversations to automatically close, but I need to customize which inboxes do this and which don't, so that I can more deeply customize how we handle traffic on specific inboxes.