💡 Feature Requests

I want the ability to select a ringless voicemail audio to drop to a contact from the contact chat sidebar.

I would love for there to be some sort of confirmation that the voicemail drop feature worked. Whether this is a continuation of the call recording or some other indication.

As a Salesmsg user who makes calls from a CRM, I would like the ability to voicemail drop from the call extension window in my CRM of choice.

As a user, I brand my outbound calls with a display name, a call reason and my logo that would display on the recipient's screen to boost answer rates.

I would like to be able to but a time limit on voicemails so that they do not last over a certain number of minutes. Use case: we had a voicemail that was a dialtone for 37 minutes. that cost us credits for nothing.

I would like to be able to transfer calls made in Hubspot to other Salesmsg users.

Given that our team includes both office-bound employees and a larger number of field team members, it would be beneficial to have the option to customize each user's calling preferences. This would allow users to choose whether to transfer calls to an outside number, receive calls in the web browser, or answer calls through the mobile app.

We are very interested in having a more advanced call scheduling feature that can be managed at the account level. This feature should allow us to send all incoming calls to voicemail with a holiday greeting. Additionally, pairing this with an immediate SMS message would be a powerful tool for our business!

We service different markets, I'd like to be able to change the number I dial out from mid-power-dialer-campaign so the area code matches the customer without having to pause and recreate a campaign for each area.

Auto-close calls that hit the IVR, but the caller hangs up before selecting an option or does not select an option. I don't need these clogging up the conversation view.