💡 Feature Requests

As a user, I want the ability to add notes while on a call and from the calling widget.

The mobile version of Salesmsg does not play audio calls in real time. It would be beneficial to have real-time playback of audio calls on the mobile app to enhance communication efficiency.

As a user, I brand my outbound calls with a display name, a call reason and my logo that would display on the recipient's screen to boost answer rates.

I want to be able to shorten or lengthen the time it takes to forward a call. Preferably different amounts of time during vs after hours.

As a Salesmsg user, I'd like to be able to select a default inbox to place calls from so that if I primarily make calls from one inbox, I don't have to select it every time I want to place a call.

As a Salesmsg user, I'd like for the AI assistant to be able to summarize call transcripts so that I don't have to listen to the entire transcript myself.

As a user, I'd like the ability to use a different ringtone.

As as Admin/Owner of the account, I'd like the ability to export all call recordings for our records and training purposes.

As a user, I want to be able to dial a phone number without saving that phone number as a contact, so that I don't have to inflate my contact list with contacts that I will only engage with, in a very limited way (often only the single call).

allow a teammate to jump into onto a live call (barge in) and then when they speak (whisper in), only the team can hear the communication - not the customer on the call