💡 Feature Requests

I've noticed that the conversation color coding feature is not taking into account automated messages like when the message source is a trigger, a broadcast or keyword reply. It would be great if the conversation color coding feature could take into account these automated messages for a more accurate representation.

It would be nice to have the ability to flag conversations with different colors instead of just orange, denoting different types of follow-up needed in our organization (like the flag functionality in Apple Mail).

As a user, I want the ability to add my meeting link so I can easily insert it into my SMS conversations.

As a Salesmsg user, I’d like a way to filter off elements of a conversation that may not be relevant to me (like calls), so that when I’m reading a SMS thread I only see what I want to see.

As a Salesmsg user, I want the ability to clip highlights from videos or audio files (including inbound media, call recordings, and uploaded media), save those clips to the Media Library, and send them as new messages to another contact, so that I can efficiently repurpose inbound media and call recordings into new assets.

As a Salesmsg user, I'd like to have the ability to easily add or remove contacts within a given group chat without creating a new group. Similar to WhatsApp but for texting.

As a user, I want the ability to see the phone number on an inbox so that I can get it easily. Currently it only shows the inbox name and not the number. In the previous version, when I opened a team member's inbox, their phone number was displayed right below their name. Now, it no longer appears there. It would be helpful to have the inbox number visible beneath the inbox name again.

As an Admin, I would need my SMS software to automatically translate one language to another when sending or receiving SMS messages, so that another contact and I who does not speak the same language can communicate in SMS.

We have multiple inboxes, and sometimes a potential customer will text into the wrong line. We would love to be able to "merge" or reassign that conversation to the proper inbox, instead of needing to start a new conversation and lose the thread on the other line.

We had a prospect who needed the ability to text in a group but hide the phone numbers from each other as to ensure privacy and keep them from contacting each other without monitoring.