💡 Feature Requests

Currently, Salesmsg does not support the ability to pin or highlight specific messages within a conversation thread. This feature would allow me to pin important messages so they remain easily accessible at the top of the conversation, similar to the pinning functionality in platforms like Slack or Microsoft Teams

When our reps add tags to contacts, we have to refresh the page to get them to show up. We'd like to see the data in real time without needing to refresh the page

Please add holidays to business hours and the ability to split up business hours between two shifts for a day.

Salesmsg 2.0 Redesign: Settings: Inboxes

Member Management

Salesmsg 2.0 Redesign: Settings > Saved Replies

Allow salesmessage accounts to be "text only" based on a selection opt-in tool.

When a lead decides to schedule or buy our services when we are texting them, I'd like the option to mark this contact with a simple 'scheduled' or 'converted' button so we can more easily track ROI created through Salesmsg. We can create a tag for this as a workaround, but it would be easier to just have 1 button to click to mark as 'converted' for tracking and reporting purposes.

Add an option to automatically tag or label forwarded calls with a custom caller ID name (e.g., “Sales Agent” or “Forwarded Call”) so users can easily identify calls that were routed through the CRM, helping avoid confusion and unnecessary credit usage.

Priority - add to list of drop downs.