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🤖 AI Agents
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Knowledge (10)
AI Agent stopped working - my number cannot be called. Where is tech support??
Our text number cannot be called and the agent cannot engage. What did you guys break over there?
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1
cannot log in
please help
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Knowledge
1
I want a refund I used the app for 2hours and it didn't work out for me
I want a refund I used the app for 2hours and it didn't work out for me
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1
Set a Delay for AI Agent Response After Text is Received
As a user, I would like to set a delay for the AI Agent to wait a certain amount of time (10 minutes for example) after receiving a text message before it responds/engages back.
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Knowledge
1
Duplicate AI Agent
As a Salesmsg Admin, I would like the ability to duplicate the entire setup of an AI agent so that I do not have to recreate a variant from scratch.
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2
AI Receptionist
An AI agent that can field calls, answer questions, connect to someone if needed.
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Knowledge
2
AI Textbot business hours
As a Salesmsg user, I'd like to be able to set business hours for the AI textbots on my account, so that enrolled contacts aren't receiving messages in the middle of the night or during other inopportune times.
1
9
Set the Human Response Delay
As a user, I want the ability to set the human delay so that the bot has time to wait for additional replies and can process the messages for a better response.
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2
AI Agent Success Action: Summary Note
As a user, I want my AI Agents to leave a conversation summary note as a success action.
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1
Set When to Handover and Escalate to a Human
As a user, I want the ability to tell the bot how to handle cases that should be routed straight to a human.
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3
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