🤖 AI Agents

As a user, I want the ability to tell the bot how to handle cases that should be routed straight to a human.

As a Salesmsg user, I'd like to be able to use the missed call follow-up text feature and/or the Keyword feature to be able to automatically trigger an AI textbot conversation, so that the textbot can initiate chats with customers who reach out to us when our members aren't available to connect with them.

As a Salesmsg user, I'd like to be able to set business hours for the AI textbots on my account, so that enrolled contacts aren't receiving messages in the middle of the night or during other inopportune times.

As a user, I want the ability to select or insert pre-generated prompts for my outcome, industry, and other ways so that I can save time creating my AI Agent.

As a user, I want the AI Agent to detect when the person is driving and engage with them once they are available.

As a user, I'd like the ability to add content for Knowledge from Google Docs.

As a user, I'd like the ability to create an AI Bot template so that I can easily create bots without having to re-create them from scratch.

As a user, I want the ability for AI to read all types of media like images, audio, video, and other media.

As a user, I want the ability to import the content from my help center: Zendesk, Intercom, etc.

As a user, I want the ability to input a URL and have Salesmsg scan the website and its pages to gather information about the domain.