T
Tangerine Magpie
As a Salesmsg user, I'd like to be able to assign different notification sounds to different inbox types so I can quickly distinguish what kind of message or activity is coming in without looking at my screen.
Current behavior:
All notifications use the same sound regardless of whether it's the main inbox, a shared coworker inbox, or a marketing inbox.
Expected behavior:
Users should be able to assign a distinct notification tone per inbox type.
Why it matters:
Without differentiation, high-volume notifications drown out direct customer conversations that need an immediate response. This directly impacts response time and team workflow, especially for users managing multiple inboxes simultaneously.
Created by Hansel Aguilar