Action for Remove from Campaign
M
Mandarin Starfish
As a Salesmsg user, I would like an action to remove a contact from a campaign when their lead status changes. Currently, we can only manually unenroll or select "unenroll on sms response". Since enrollment criteria is only checked when a contact first enters the campaign, I would like to see options for contacts to exit the campaign beyond manual removal.
Chris Brisson
@Mandarin Starfish Thanks for the feedback — super helpful. I understand what you mean about enrollment criteria only being evaluated on entry, and wanting an automatic “remove from campaign” action when lead status changes (beyond manual unenroll or “unenroll on SMS response”). We’ll take a look on our side and follow up once we have more info.