Hey Interior Giraffe — thanks for posting this. Quick clarifying questions so we understand what you mean by “restart”: are you looking to kick off a brand-new conversation thread with the same phone number, or more like reset the agent’s state/behavior inside the existing thread? And for a production test, what needs to be different vs a normal customer convo (ex: not counting toward reporting/metrics, not firing automations/follow-ups, not notifying teammates/customers)? Lastly, who’s doing the testing (you/your team vs an external person), and do you need to run repeated tests from the same phone number?