"Add people to the call" for mobile (Conference call)
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Representative Pinniped
As a Salesmsg user, I would like the parody to add people to the call released for the mobile app as it is my preferred way to used calls with Salesmsg.
Created by Alex Molloy
Alex Molloy
Merged in a post:
Conference Calling on Mobile App
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Delicious Alligator
I would like to be able to use the app to do conference calls. It is weird that that feature is only available on desktop.
Chris Brisson
Thank you for posting, Delicious Alligator! I have a few more questions for you:
- What specific features or functionalities would you like to see in the mobile app's conference calling feature?
- How often do you anticipate using the conference calling feature on the mobile app?
- Are there any specific challenges or limitations you've encountered with the desktop version that you'd like addressed in the mobile app?
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Delicious Alligator
Chris Brisson Being able to add people to a call, being able to join a conference call by plugging in a number or entering the code for the call.
Every single day multiple times a day. All of our people do conference calls with clients.
Why can't you turn on the automatic call recording in the desktop version? You have to turn it on on the app settings and then it will record everywhere, but if you don't download the app and do that there is no way to turn on that setting.
Chris Brisson
Merged in a post:
Transfer / Add person in a call from the Salesmsg Mobile app
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Spontaneous Moose
Enable call transfer and "add person to call" functionality in the mobile app. Both features are currently desktop-only, but our users primarily work from mobile.
Chris Brisson
Hey Spontaneous Moose, thanks for your feedback! Following up on this:
- How frequently do your users need to transfer calls or add people to calls while using the mobile app?
- Are there specific scenarios or use cases where call transfer or adding a person to a call is most needed on mobile?
- What challenges do your users face due to the lack of these features on the mobile app?
Chris Brisson
Representative Pinniped You want to "conference people into the call?"
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Raspberry Armadillo
Chris Brisson This is something we really need for our business. We typically make conference calls from our phone because AirPods have better sound quality than our desktop setup. Is this possible?