Adding Tag To Customers Removes AI Agent Chat Feature
A
Actual Haddock
As a Salesmsg user, when I add a tag to a contact that the AI Chatbot is chatting with, I want the Chatbot to not message that contact unless the tag gets removed.
If a trigger is in place for the Chatbot to recognize: if "TagA" don't message contact else message.
Created by CJ Bowman
Chris Brisson
Hey Actual Haddock, thanks for your feedback! Following up on this:
- What specific scenarios or use cases do you envision where the AI Chatbot should stop messaging a contact based on a tag?
- Are there any specific tags other than 'TagA' that should trigger the Chatbot to stop messaging a contact?
- How should the system handle situations where multiple tags are added or removed simultaneously?