Away Status AI Agent
Z
Zinnwaldite Cougar
As a Salesmsg user, I would like any new messages received during my away status to trigger an AI agent to interact with the contact
So that, all conversations are responded to in a timely manner.
Created by Alex Molloy
Chris Brisson
Great to hear your perspective, Zinnwaldite Cougar! Following up on this:
- What specific actions or responses would you like the AI agent to perform when a new message is received during your away status?
- Are there any particular hours or conditions under which the away status should be activated or deactivated automatically?
- Would you like the AI agent to have the ability to escalate certain messages to a human representative, and if so, under what circumstances?