Better Analytics for Credit Usage
N
Nautical blue Swallow
Current need: see credit usage broken down by inbox and by individual member to track departmental budgets.
Desired UI: a filter on the analytics/conversations page to slice credit usage by member or inbox.
Desired export: exported raw data should include the inbox/member attribution for each credit line item so they can analyze in Excel if in-app filters are unavailable.
Pain: current analytics and exports don’t provide a one-to-one mapping, preventing accurate internal reporting.
Chris Brisson
@Nautical blue Swallow Thanks for posting this — super helpful context. Being able to break credit usage down by inbox and by individual member (and have that attribution included in exports for Excel) makes a lot of sense for budget tracking. We’re going to take a closer look on our side and follow up if we need any additional details.