Billing Questions
F
Far Duck
I am seeing some amounts being billed that I do not understand. Please reach out to me asap to get a clear picture. Thanks.
Chris Brisson
Far Duck Thanks for reaching out — happy to help get this cleared up ASAP. Can you tell me which charge(s) you’re seeing that don’t look right (amount + date from the invoice/statement)? Also, are you seeing these on a Salesmsg invoice inside your account, or only on your bank/credit card statement? And once we pinpoint it, are you mainly looking for an explanation, an adjustment going forward, or a refund/credit if something is off?