Call Transferring on Mobile App
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Fandango Piranha
Currently, users on the salesmsg iOS and Android are unable to accept calls, and then transfer them, or Start a conference call. Both of these features are available on the web browser. Salesmsg is great for our team, but a few individuals need to answer calls from their mobile device. If the caller was connected with them incorrectly, they have to inform the customer to call a different #, instead of being able to say 'oh hey, this is service, but you want to talk to sales? Let me transfer the call real quick'
Chris Brisson
Thanks for sharing this, Fandango Piranha — super helpful context. Mobile call transfer / conference isn’t supported in the iOS/Android apps today like it is in the web app, but we hear you on how disruptive that is when someone needs to take calls on the go. We’ll take a closer look on our side and follow up if we need any more details.
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Fandango Piranha
Chris Brisson Hey Chris, it looks like yall just updated the mobile iOS app and now it has call transferring! I think this ticket can be completed. Thank you!!!!!!!