Calls Logged in HubSpot Inbox "Calls"
R
Rosewood Hornet
As a Salesmsg user, I'd like the ability to have my calls log back to the HubSpot Inbox under "Calls", so that I can keep better track of any calls I missed, and who I need to reach back out to.
Created by Aida Keene
Tawheed Al-towaitee
Merged in a post:
HubSpot Calls - Assign to User
N
Neutral Seahorse
As a HubSpot & Salesmsg user, I'd like to ensure all calls from Salesmsg are assigned/logged by the correct HubSpot user, just like we have with SMS today.
Canny AI
Merged in a post:
Callback a "missed call" or "voicemail" directly in Hubspot.
K
Khaki Pinniped
As a user, I want the ability to identify my missed calls and voicemails and directly dial out to those contacts in Hubspot.
Tawheed Al-towaitee
Hubspot's API does not support this as of now
https://developers.hubspot.com/docs/api/conversations/conversations
V
Vanilla ice Grasshopper
Tawheed Al-towaitee I believe that is a different object than calls.. aircall logs calls/missed calls/voicemails into hubspot via api
Tawheed Al-towaitee
Vanilla ice Grasshopper Thank you for the clarification, I'll take this back to the team.
M
Mint Partridge
Same. We are finding that call analytics are not showing up in HubSpot as they normally do.
A
Alabaster Halibut
Yes