Change online status
Y
Yinmn blue Reptile
Admin should be able to change online status of agents in case they forget
Chris Brisson
Hiya Yinmn blue Reptile, thanks for this post! I have a few more questions for you:
- What specific scenarios or reasons would require an admin to change an agent's online status?
- Should the admin have the ability to change the status for all agents or only specific ones?
- Is there a need for notifications or logs when an admin changes an agent's online status?