Conversation assignment by first reply
complete
S
Safflower Horse
As a Salesmsg Organization Owner/manager, I'd like a way to set up my inbox so all conversations are "unassigned" until the first user responds. Once a response is sent, I want that conversation assigned to the user who sent the message. So that I could more deeply automate Conversation assignment.
Created by David Stupek
Chris Brisson
complete
From your Inbox settings, you can set new conversations as "Unassigned" and when the user replies, it'll automatically be assigned to them.