Hey Cheerful Rhinoceros — thanks for flagging this. Quick couple questions so we can understand what’s going on with the renewal timing: when you say credits should refresh on the 11th, is that tied to your actual billing/renewal date on the account, or something you were told to expect? Also, what are you seeing on the 11th when this happens (messages getting blocked vs. just the credit count looking off/at zero)? And is this something you’re dealing with every month on the 11th or just this time — if it’s recurring, about how long after the 11th do they usually end up refreshing?