Disable auto reply for outside business hours | 💡 Feature Requests

Disable auto reply for outside business hours

Daily Dormouse

Hi, so we want to disable the auto-reply for outside business hours.
We set the business hours for our inbox so we can route calls to voicemail when our contacts call our line after business hours.
The caveat is that the auto-responder sends a text - sometimes awkwardly - in an ongoing conversation.
Having the function to disable the autoresponder while still having business hours toggled on would be very helpful.
Thanks!

Chris Brisson

Thanks for posting this, Daily Dormouse — really helpful feedback. Totally get how an after-hours auto-reply can get awkward in the middle of an ongoing thread, even if you still need Business Hours enabled for call routing/voicemail. We’ll take a look at what it would take to allow disabling the auto-responder while keeping Business Hours on, and follow up once we’ve got more info.