Edit IVR Greeting Text for Existing Text-to-speech Greetings | Voters

Edit IVR Greeting Text for Existing Text-to-speech Greetings

Zephyr Pigeon

As a Salesmsg user, I would like the ability to edit the text-to-speech content of IVR greeting messages directly. Currently, the system only allows editing the name of a greeting and playing back the existing recording, but the actual text used for text-to-speech cannot be modified. This means that any time a change is needed to the greeting content, a new greeting has to be created from scratch, which is time-consuming and leads to unnecessary clutter. Adding an edit option for the text-to-speech content would significantly improve usability and workflow efficiency

Chris Brisson

Hey Zephyr Pigeon — thanks for sharing this, super helpful. Totally get how having to recreate a new text-to-speech IVR greeting every time would be a pain and create extra clutter. We’re going to take a look at what it would take to allow editing the actual TTS text on existing greetings, and we’ll follow up once we have more info.