Enable Call-forwarding without Auto-recharge
closed
C
Cool Bass
As a Salesmsg user, I'd like to be able to turn on call forwarding without having to enable auto-recharge.
The system could display a warning suggesting that auto-recharge is recommended to prevent dropped calls.
I need a fixed monthly budget for Salesmsg, which is why I can't keep auto-recharge enabled. However, since call forwarding is such an important feature for my workflow, I'm forced to enable auto-recharge and constantly monitor my credit usage—turning it off and back on repeatedly. This is exhausting and creates a poor user experience
Created by Hansel Aguilar
Chris Brisson
marked this post as
closed
Thanks for the feedback! We offered this a few years ago, however it caused many issues with customers complaining that they weren't getting calls. All to find out that they ran out of credits.
C
Cool Bass
Chris Brisson Thanks. I have a set budget I don't want to go over so I prefer the that I'm just notified when my credits expire to reload and then can make a decision to reload. I also need all the calls forwarded to an answering service as I can't take all of them.