Hey Jasmine green Parrotfish — thanks for sharing this. Quick couple questions so we can understand what you’re trying to see on desktop: are these reviews coming from Salesmsg or another platform, and where are you viewing them today before you export? For the 1–3 star reviews, what “feedback” specifically are you looking for in-app (written comment, reviewer info, linked contact/conversation, internal notes, etc.)? And what’s the main reason you need it directly in the desktop app (replying back, routing/escalating, reporting/QA), and who on your team would be using it?