Holiday Auto-Responder
J
Judicial Heron
As a Salesmsg Admin, I'd like to be able to set a calendar of days where I can trigger an auto-reply for ALL numbers in the account, independent of the business hours which is set on the per-inbox level.
Created by Ben Francis
Alex Molloy
Merged in a post:
Holiday Business Hours
G
Green Weasel
Please add holidays to business hours and the ability to split up business hours between two shifts for a day.
Alex Molloy
Merged in a post:
Vacation auto-responder
G
Gradual Crane
As a Salesmsg user, I'd like to be able to select a date range in advance for when I'll be out of the office, so that auto-response messages can be sent for any inbound messages received during the selected date range.
Chris Brisson
Hey Gradual Crane — thanks for the feedback here. Being able to set an out-of-office date range in advance for auto-responses makes a lot of sense. I’m going to pass this along to the team to review, and we’ll follow up once we have more info.
Chris Brisson
Hiya Green Weasel, thanks for this post! I have a few more questions for you:
- What specific holidays should be included in the business hours feature?
- How would you like to define the two shifts for a day?
- Are there any specific days or times when the split shift feature is most needed?
Tawheed Al-towaitee
Merged in a post:
Holiday Out of Office Setup
R
Rapid Thrush
We have to change the standard business hour setup and our after hours message every time we are closed - it would be efficient and useful to have a way to set up specific dates to be closed with specific messages for that date, instead of changing our entire basic office setup whenever there is a closure.