We are very interested in having a more advanced call scheduling feature that can be managed at the account level. This feature should allow us to send all incoming calls to voicemail with a holiday greeting. Additionally, pairing this with an immediate SMS message would be a powerful tool for our business!

Given that our team includes both office-bound employees and a larger number of field team members, it would be beneficial to have the option to customize each user's calling preferences. This would allow users to choose whether to transfer calls to an outside number, receive calls in the web browser, or answer calls through the mobile app.

As a Salesmsg user, I want an IVR option to kick off a new, nested IVR under that parent IVR, so that I could create more in-depth call routing options.

I'd like to be able to have a prerecorded message play when someone selects an option from IVR. For example, press 2 for store hours. Then a message automatically plays with the store hours.

As a Salesmsg user with a large inbound call volume, I would like to delineate open hours and after hours calls to two unique IVR options (i/e Option when were open and option 1 when we're closed should be two unique paths), so that my customers are better served no matter what time they call us.

I want to be able to shorten or lengthen the time it takes to forward a call. Preferably different amounts of time during vs after hours.

As an Organization Owner, I have one main phone number & inbox for all texting on Salesmsg, when a call is placed to that line I'd like the call to forward based on dynamic information (area, contact owner, etc) to a particular member of that inbox via call forwarding.

Just like our voicemail recordings, I would like the option to have a different missed call follow up text for during and outside of business hours, where I can also adjust the business hours.