HubSpot Activity Sync - Log User ID to Activity Record
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S
Sound Sloth
When a user manually logs an SMS activity in HubSpot, it associates their User ID and other team information, etc, to the activity records. But in the entries created through the new integration, these are being left blank, and causing a problem in our reporting.
Can you update the integration to also populate these other fields based on the User ID that is mapped to each Salesmsg inbox?
Created by Ben Francis
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P
Pink Sloth
yes this is a huge issue for us as well, we already map our Salesmsg users to our Hubspot users but the activity does not migrate to activity in Hubspot for that user.