Inbox Email Notifications Improvements
S
Special Puffin
As an Admin, I have multiple members assigned to each inbox. I should have the ability to set email notifications to be delivered only to the member that is assigned to the conversation. Every conversation in the inbox should not be emailed to every member of that inbox.
Created by Cody Armes
Chris Brisson
@Special Puffin Thanks for flagging this — totally makes sense. Right now inbox email notifications go out to everyone assigned to that inbox, but I hear you on wanting them to only email the teammate assigned to the specific conversation. We’ll take a look at what it would take on our side and follow up once we have more info.