Lag in text, Lag in Call | Voters

Lag in text, Lag in Call

Exciting Basilisk

I had several family members test the text message feature and its taking approximately 45 seconds between text to respond. This is way to long. I had the same issue with the call bot. its was extremely slow, said our business name wrong over the phone but sounded fine in the test. The time to respond is insane. You guys definitely need to get that sorted out. Defeats the purpose of people using the service when its more frustrating than efficient.

Chris Brisson

Thanks for posting this, Exciting Basilisk — totally hear you, a ~45s delay would be a dealbreaker. A couple quick questions so we can narrow it down: (1) Is the delay happening every time or only intermittently, and are you seeing it on both inbound + outbound replies (for both texting and calls)? (2) When are you noticing it most (specific days/times), and are your family testers all in the same country/region or in different locations? (3) On the call bot, what were you expecting to happen vs what you heard — roughly how long was the pause before it responded, and what business name did it say incorrectly?