Missed call notifications in phone tree set up.
G
Gradual Crane
When you have a phone tree set up (press 1 to contact "x") and the person calling does not press 1, is there a way to NOT to receive a "missed call" notification. My inbox fills up with these "missed calls" when they are not in fact missed calls. Thank you
Chris Brisson
Thank you for posting, Gradual Crane! I have a few more questions for you:
- What specific criteria should be used to determine when a call is considered 'missed' in the phone tree setup?
- Are there any specific scenarios where you would still want to receive a missed call notification even if the caller does not press a number?
- How frequently do you experience this issue, and how does it impact your daily operations?