Mobile apps don't load properly
V
Vervain Salamander
Trying to create a message by searching a contact usually ends in frustration because the contacts list always has to load. sometimes the contact we know is listed for a split second and then disappears. seems we need to force close the app frequently to have things work somewhat ok.
Chris Brisson
Hello Vervain Salamander! I have a few more questions for you:
- What specific actions or steps lead to the contact list not loading properly?
- Does this issue occur on both Wi-Fi and mobile data connections?
- Have you noticed if this problem happens more frequently at certain times or after specific app updates?
V
Vervain Salamander
Chris Brisson
- Opening the app and going directly to the contacts list. When scrolling, the list stops and then has to load and then you can continue. Sometimes it seems like searching for a contact doesn’t work when the list hasn’t loaded up to the persons name.
- Yes on WiFi and cellular both.
- I haven’t noticed a specific time.