More Customer Support Staff
I
Inkwell Spoonbill
It takes 3+ hours Each time there is any issue and then takes days to resolve anything. You are a company that provides communication services that are pivotal in businesses running, please add more support staff so that issues can be responded to in minutes and not hours.
Chris Brisson
Great to hear your perspective, Inkwell Spoonbill! I have a few more questions for you:
- What specific types of issues have you experienced that took a long time to resolve?
- How would you prioritize the types of support requests that need faster response times?
- Can you provide examples of situations where faster support would have significantly impacted your business operations?