Mute SMS or Call Channel exclusively.
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Denim Dormouse
As a Salesmsg user, I would like to mute call notifications so that I can still get notified via SMS as expected, but only have the visual queue of a call being received.
Created by Alex Molloy
Chris Brisson
Hey Denim Dormouse, thanks for your feedback! Following up on this:
- What specific scenarios or use cases do you have in mind where muting call notifications would be beneficial?
- Would you prefer to have the option to mute call notifications temporarily or permanently?
- Are there any specific times or conditions under which you would like the call notifications to be automatically muted?
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Denim Dormouse
Chris Brisson, We do a rotation of covering the main phone line in our organization, but I don't want to miss my SMS messages when they come in. I would prefer the option to mute independently and temporarily.