Name Group SMS Conversations
A
Aegean blue Mole
As a Salesmsg user who leverages group SMS often, I'd like the ability to label or "name" group SMS conversations, similarly to iMessage.
Tawheed Al-towaitee
Merged in a post:
Custom Labels or Titles for Group Messages
O
Ochre Quail
We are a real estate agency and we manage a high volume of group text conversations tied to different client transactions and properties. It would be extremely helpful to have the ability to give each group message a custom title or label, such as the property address.
For example, if we have 100 active listings, we may have many different group conversations happening at the same time between clients, agents, vendors, and internal team members. Being able to label each conversation by property address would make it much easier to quickly identify the correct thread, stay organized, and reduce the chance of opening or responding in the wrong conversation.
Ideally, the custom label would be visible in the inbox/conversation list and could be updated as needed.
U
Unique Tyrannosaurus
Ochre, I wasnt aware that group texting was available in Salemsg. Is that new?
Chris Brisson
Hi Ochre Quail — thanks for posting this, super helpful context (especially with the real estate use case). Being able to add a custom title/label to each group thread (like the property address) so it shows up in the inbox list makes a lot of sense. I’m going to share this with the team so we can take a look, and we’ll follow up if we have any questions as we dig in.
Chris Brisson
updated the status to
open
F
Fulvous Gibbon
This is going to be very useful for us, we talk to multiple clients across group chats. We want to title them appropriately to track.
Sergey sundukovskiy
updated the status to
in testing
Tawheed Al-towaitee
Merged in a post:
Group Message Title Opportunity
O
Olive Lemur
Hi,
We frequently use group messages, but have found it hard to be able to scroll through them without the ability to name the group. Could this be enabled so that we can differentiate between the groups and use the search feature to find? Thank you