Organize and manage my Saved replies
complete
F
Flame Toucan
As a user with many saved replies, I'd like better ways to help me organize and manage my saved replies.
Created by Ronnie White
G
Glamorous Stoat
This still isn't completed. saved replies still default and stay organized as "newest".
This post was marked as
complete
This post was marked as
in testing
D
Dual Parakeet
I'd like to separate the saved replies I have created to only be visible to specific phone numbers.
Right now, all saved replies are visible for both phone numbers I have on the account. The phone numbers are for two different locations which means we have two different booking links, two different review links, etc and I would like to clean up how those are seen so each phone number can only see their saved replies.
N
Nice Moose
Saved replies constantly default to "newest". it would be nice if when I change it to Alphabetical, it stayed as Alphabetical not go back to Newest every time
N
Nice Moose
Or be able to move the responses in an order we prefer. :)
G
Glamorous Stoat
Nice Moose agreed! This is how it used to work. I don’t know why they changed it in 2.0
This post was marked as
in progress
Canny AI
Merged in a post:
Organizing Saved replies
G
Glamorous Stoat
Right now, saved replies constantly default to "newest". it would be nice if when I change it to Alphabetical, it stayed as Alphabetical not go back to Newest every time
This post was marked as
complete
Tawheed Al-towaitee
Merged in a post:
Canned Message Display On/Off
I
Imperial red Wolverine
I'd like to be able to toggle on/off some of my canned messages. I don't want to delete them, but just for those that I don't use all the time to declutter.
Tawheed Al-towaitee
Merged in a post:
Saved Replies for Specific Users
V
Verdigris Tortoise
Allow admin to create saved replies and assign to specific users or inboxes , currently it’s limited to everyone or private.
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