Outbound Message Source & Type Drill Down for Analytics
D
Damask Porcupine
As a Salesmsg user, I would like to be able to use a filter when viewing my account's analytics reports that allows me to distinguish between messages sent via automation and messages sent in 1 to 1 conversations.
ex. When filtering by Hubspot messaging activity, I would like to see how many of those Hubspot messages were sent via workflow versus a 1 to 1 conversation.
Created by Jordan Shuey
Canny AI
Merged in a post:
Hubspot integration: inbox filter for outbound messages sent via workflows
M
Middle Gorilla
As a Salesmsg x Hubspot user, I'd like to have an inbox filter that allows me to see all of the outbound messages that were sent from a given inbox via Hubspot workflow.
Canny AI
Merged in a post:
Message Analytics for Hubspot workflow SMS
E
Eggshell Penguin
As a Salesmsg customer, I would like to have messaging analytics for the messages that are sent within specific Hubspot workflows, so that the effectiveness and performance of those workflow messages can be better understood.
Canny AI
Merged in a post:
Message analytics: Filter for messages sent manually vs. sent via automation
R
Running Cardinal
As a Salesmsg user, I'd like to be able to filter the messaging analytics report to be able to see how many messages were sent manually by the account's members versus how many messages were sent by a workflow/automation.
I'd also like to be able to apply this filter within the different outbound sources, so that I can see what amount of the messages sent from Hubspot (for example) were manual versus automated.