outgoing calls and messages shouldn't be in the unread inbox
Merged in a post:
Disable Conversation Timeline Events
As a Salesmsg user, I find it distracting and unhelpful to have items in my conversation timeline that are not inbound or outbound SMS messages and I need to disable them, so that I don't miss real messages or have any issue interpreting the status of my conversation.
Guys this is urgent to be addressed, it's making me nuts.