Play pre recorded voice message as an IVR option
F
Fixed Eagle
I'd like to be able to have a prerecorded message play when someone selects an option from IVR. For example, press 2 for store hours. Then a message automatically plays with the store hours.
Chris Brisson
Hiya Fixed Eagle, thanks for this post! I have a few more questions for you:
- What specific scenarios or use cases do you envision for using prerecorded messages in the IVR system?
- Are there any specific features or controls you would like to have when managing these prerecorded messages?
- How frequently do you anticipate needing to update or change the prerecorded messages?