Salesmsg External Webhooks
complete
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Sufficient Porpoise
- Add support for webhooks directly in SalesMsg, without needing Zapier (similar to what Stripe or Aircall are doing)
or
- Offer an alternative to Zapier, such as https://integrately.com/ (same features but way cheaper)
We are using webhooks to get notified (in real time) of an incoming call. Even with a low-volume, Zapier would charge us close to $100/mo and they keep increasing their rates substantially every year.
Canny AI
Merged in a post:
Trigger Webhook on Conversion Event
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Sapphire Marten
I often send texts with links to my contacts. When a link is clicked and my contact visits a webpage, I'd like a webhook to be triggered. This would allow me to track conversions more effectively and respond to customer actions in a timely manner.
Canny AI
Merged in a post:
Trigger Salesmsg Webhook On Conversion
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Sapphire Marten
As a Salesmsg Broadcast and Conversions user, I'd like a way to have a Salesmsg webhook trigger on the event of a new conversion, so that I can more deeply customize my tracking of ROI
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complete
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in聽testing
Chris Brisson
open
Chris Brisson
Merged in a post:
Opt Out Webhook for Keap/Infusionsoft
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Increased Crayfish
As a user, I want to opt out a contact from Salesmsg using a webhook for Infusionsoft.
Chris Brisson
Merged in a post:
Webhook On Conversation Closed
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Manual Flamingo
My organization is trying to build an "automated go-between" for salesmsg and our CRM.
One of the features that we would like to see is the ability to register a webhook to trigger each time a conversation is closed.
Ideally the body of the request would include the content of the closed conversation.
Sergey sundukovskiy
Manual Flamingo, thank you for reaching out. We are currently do not have this capability via API, but I will create a backlog task to get it addressed shortly
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Manual Flamingo
Sergey sundukovskiy: Thanks, Sergey. Can you give me any sort of timeline for this to get built?
Chris Brisson
Hi Mark, we do have an API that you can use. Have you checked that out?
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Manual Flamingo
Chris Brisson: Hi Chris, I don't see anything in the API that allows us to trigger an HTTP request on "Conversation Closed"
The idea is that when our recruiters mark a conversation as closed, a webhook is triggered in the background that sends the closed conversation to a particular endpoint to be parsed, before ultimately being sent to our CRM.
Right now this is done manually by our recruiters, but being able to this programmatically would really add value to us鈥攁nd in turn Salesmsg.