Search by trigger ID on triggers tab
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Green Hoverfly
As a Salesmsg user who often uses triggers, I'd like to be able to search for specific triggers by ID while on the triggers tab.
Created by Jordan Shuey
Chris Brisson
Hiya Green Hoverfly, thanks for sharing with us! Following up on this:
- How frequently do you need to search for triggers by ID?
- Are there any specific challenges you face with the current trigger search functionality?
- Would you like to search for triggers using any other criteria besides ID?
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Green Hoverfly
Chris Brisson Thanks for the message!
- How often. By default, this is the easiest way to identify what Keap is doing with the automation step unless the step name was changed to match the SalesMessage trigger name (doesn't always happen). The triggerID is on the HTTP post, so it's a 100% exact match to make sure you're updating/editing the right message. The vast majority of my searches would be the triggerID if it was available.
- The current challenge is multiple people using Keap automation and SalesMessage. Various naming conventions, etc. So when troubleshooting, it takes extra time to chase down what's being triggered. I typically end up looking through a dozen or so triggerIDs by having to "view webhook."
- I don't see myself needing other criteria along with ID, since ID should only have one return.
Chris Brisson
Green Hoverfly: I just put in the trigger URL in search and it showed the trigger which seemed to work.
Have you tried that?