Show dialed inbox/number on mobile ringing screen before answering
E
Easy Butterfly
As a SalesMsg user, I would like that on mobile, when a call comes in, the initial ringing screen doesn't show which number/inbox was dialed, that information only appears after the call is answered, on the in-app call screen.
This is a problem for teams where multiple users share access to several inboxes. When a call rings simultaneously across everyone with access, team members can't tell which number was called before picking up, so they don't know whether they're the right person to answer or should let someone else take it.
Created by David Zamora
Chris Brisson
Hey Easy Butterfly — thanks for calling this out. Totally get how not seeing which inbox/number was dialed until after you answer can be a problem when multiple teammates share several inboxes. I’m going to pass this along to the team so we can look into showing the dialed inbox/number on the initial ringing screen, and we’ll follow up once we have more info.