Smarsh
Z
Zircon blue Sawfish
Would like to see a connection with Smarsh in the future to alleviate some compliance overhead and keep all convos in one place. Thanks
Chris Brisson
@Zircon blue Sawfish Thanks for the feedback — makes total sense wanting to cut down on compliance overhead and keep everything in one place. Quick questions so we understand what you’re aiming for with Smarsh: are you mainly looking for archiving/retention of text conversations, supervision/review, eDiscovery/export, or something else? Also, what’s the current manual workflow you’re doing today between Salesmsg and Smarsh that you’d like to eliminate? And would this need to capture all conversations, or only specific numbers/teams or certain conversation types?