When going into a contact record or deal with associated contact in Pipedrive, it re-opens a closed conversation in the Salesmsg platform. This makes us go back into many conversations and "Close" them again and again throughout the day, as we are always going in and out of contact records. This creates a lot of additional work on our end. It would be great to only have Pipedrive open a conversation in the Salesmsg platform if there is an actual SMS sent from within Pipedrive, not simply when it opens the widget within Pipedrive for visibility.