Texting Without a Saved Contact (Mobile App)
M
Malachite Panda
Allow users to initiate a text conversation on the mobile app by typing a phone number directly, without requiring a saved contact. This is already possible on the web app but is not currently supported on mobile. Customer use case: teams that frequently do quick, one-off check-ins with clients don't want to create a contact record just to send a single message.
Chris Brisson
Malachite Panda Thanks for the feedback — super helpful. Just to confirm, you’re looking to start a new text thread in the mobile app by typing in a phone number directly (without saving them as a contact first), like you can on the web app, right? We’ll take a look on our side and follow up once we have more info.