User logins shouldn't be case sensitive | 💡 Feature Requests

User logins shouldn't be case sensitive

complete

Darrel Adams

User names being case sensitive is causing a lot of support issues for our company. I understand passwords being case sensitive, but user names should not be.

March 9, 2023

Chris Brisson

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complete

Darrel Adams

When we register a new user (like Store333@rentawheel.com), it will only let you log in if you type in the "S" as a capital letter. If you try to log in with store333@rentawheel.com it won't work. It's causing a lot of issues with our users logging in.

Chris Brisson

Darrel Adams: Looks like the team fixed this issue. Let us know if you still have issues.

Chris Brisson

Darrel Adams hey Darrell. We don't offer usernames for Salesmsg just emails for the account. Can you share some more information about this?